对于一家跨国的初创智能汽车企业来说，如何用最少的资源、最快的速度，创造出横跨用户、车、手机和充电设备的良好体验？本话题将从服务设计的概念出发，介绍公司如何将一整套的用户体验研究、定义、设计、交付到体验评估，通过数字化系统和渠道贯穿智能汽车生态的各环节。
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