Podcast: Pragmatism in practice

Pragmatism in practice is our podcast series for business and technology leaders.

We have candid conversations with a diverse range of leaders from across the globe, who share their stories and practical approaches to becoming a modern digital business

Digital innovation

The future of digital payments

Growing preference for digital payments over cash is changing the nature of how people interact with money, with significant implications for businesses. How should companies adapt their products, services and payments infrastructure to remove the pain of payment? Ian Kelsall, Product Principal for Banking, Financial Services and Insurance and Fintech shares his thoughts on the future of digital payments.

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More episodes

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Published

The future of digital payments April 28, 2022 Decision science to build resilient supply chains April 12, 2022 The power of data and tech in the public sector March 23, 2022 Accessibility for business value March 02, 2022 Digital sustainability and the 2040 corporate pledge February 09, 2022 Healthcare tech trends put patient at the center January 26, 2022 Product thinking in the new era of cloud October 27, 2021 CIO Interview: A digital mission for social impact September 28, 2021 The value of creative AI September 14, 2021 Data governance: The foundation of data-driven organizations July 28, 2021 Technology proficiency: the new imperative for business growth July 15, 2021 ABCD Model for Leadership: Drive June 30, 2021 ABCD Model for Leadership: Curiosity June 23, 2021 ABCD Model for Leadership: Belonging June 16, 2021 ABCD Model for Leadership: Awareness June 09, 2021 CX: Building a customer engagement framework May 27, 2021 Data-Driven with Data Mesh May 13, 2021 Green cloud optimization: Reduce your digital footprint, increase your bottom line April 21, 2021 Looking Glass report: Tech trends and advice for your enterprise April 06, 2021 The journey to enterprise modernization starts with value March 17, 2021 Driving innovation with connected devices March 09, 2021 Evolving the culture for an agile workforce March 02, 2021 Moving the needle in technology leadership: Focusing on customer success February 15, 2021 No-code platforms and the art of the possible February 03, 2021 Resilience, curiosity and belonging: The drivers of successful change. January 12, 2021 Building a strong data foundation to power tomorrow’s public healthcare services December 10, 2020 Tech Concepts Every Exec Should Know November 19, 2020 Building Business Resilience in the Cloud Era August 28, 2020 Bridging the Gap: Bringing Technology into the Boardroom July 08, 2020 Risk Management for Building Robust Organizations May 22, 2020 Solving the Legacy Dilemma May 07, 2020 Reimagining Value Delivery with Blockchain February 14, 2020 Creating a Product Organization Within Your Business January 17, 2020 The Collaboration Blind Spot December 13, 2019 Creating an Online to Offline Mindset November 22, 2019 Small Changes, Big Effects November 08, 2019 Unlocking the Power of Customer Experience Data October 25, 2019 Edge: Value-Driven Digital Transformation October 11, 2019 Digital Fluency: Becoming a Modern Digital Business September 26, 2019 Building Products with Purpose September 12, 2019 Learning to Unlearn: Changing the Behaviors That Hold You Back August 29, 2019 Harnessing Uncertainty to Survive Disruption August 22, 2019 Digital Transformation: Disrupting the World of Fitness August 01, 2019 Your Data Science Journey August 01, 2019 The Future of Artificial Intelligence July 26, 2019

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Meet the hosts

Pragmatism in practice features our regular co-hosts

Kimberly and Karen, along with a panel of guests from across the globe.

Kimberly Boyd

Global Head of Customer Marketing & Insights, Thoughtworks

A marketer with over 20 years experience in B2B consultancies, Kimberly draws upon her multi-disciplinary background in marketing, technology, corporate strategy and HR to drive growth, engagement, differentiated experiences and compelling conversations with digital leaders.

Karen Dumville

Global Head of Marketing Operations, Thoughtworks

With a commitment and passion for leadership and technology, Karen has over 20 years’ experience delivering strategic marketing solutions at both a global and regional level within the B2B technology sector.