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Online event
Innovation in times of adversity - learnings from Chinese retailers

In this webinar, ThoughtWorks and industry experts discuss how retailers in China managed their organisations during the COVID-19 crisis, acting fast to adapt and innovate.


Topics covered include key emerging retail trends, parallels between China and other regions, as well as lasting changes that will remain in society and business when normality returns.

About the speakers

Matt Hildon

Matt Hildon

Portfolio Director - Retail & Travel, ThoughtWorks UK


Matt advises our retail clients, as well as airlines and travel partners, drawing on his client side and consultancy experience to help them innovate or transform into a modern digital businesses. In the past, Matt has led large IT teams across Retail, Insurance, Banking and Share dealing but now has an obsession for helping legacy organisations become more agile and innovative.

Rujia Wang

Rujia Wang

Lead Business Consultant, ThoughtWorks China


Rujia has over nine years of experience helping clients deliver seamless customer experiences, imagine new business models, and become modern digital businesses. She has worked with some of the largest organisations in Asia-Pacific on their digital transformation journeys across domains including retail, automotive and financial services. 

Kevin Flynn

Kevin Flynn

Director of Retail Strategy, ThoughtWorks UK


An experienced senior leader within the European Digital and Retail sectors, Kevin is hugely passionate about change, technology and achieving great business and consumer outcomes. Prior to ThoughtWorks, he worked in a range of leadership roles in Strategy, Marketing and Commerce, across retailers such as Tesco, eBay, and MFI.

Adam Knight

Adam Knight

Co-founder, TONG


Adam is one of two cofounders at TONG, the UK’s first and leading Chinese social commerce agency, leading the business through six years of triple-digit growth. His insights on the Chinese market have featured in reports by the BBC, Financial Times, Al Jazeera and South China Morning Post. Adam holds a First Class degree in Chinese Studies and an MSc (Distinction) in Social Science of the Internet, both from the University of Oxford.