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No Time for Dipping Toes: A Deep Dive into Action

There is no question in anyone’s mind that for enterprises to thrive in this tech-led world, action is required. But what actions, exactly? And how do you move forward?


This year, ParadigmShift gathered 100 senior executives, experts, and innovators from around the world to explore the new way forward through the theme Action Required: The Future in Real Time.

2018 Keynote Speakers

The Great Rewrite - Innovation in the Next 700 Days

Leonard Brody, Chairman, Creative Labs

Business & Technology Visionary


Leonard Brody brings the “Action Required” ethos to life as he explains how enterprises can rewrite themselves, face the questions the future holds, harness uncertainty, and turn it into excitement, innovation, and success.


See our P/S Backstage conversation below

Why We’re Still Underestimating Artificial Intelligence

Andrew McAfee, Co-Founder & Co-Director, Initiative on the Digital Economy Principal Research Scientist, MIT Sloan School of Management


Dr. Andrew McAfee describes an unexpected phenomenon, and one with profound consequences: for many tasks artificial intelligence technologies not only perform better than us; they also perform differently. They clearly don't reason the same way we do, which means they are not limited by our knowledge or constrained by our ways of looking at the world and making progress on difficult challenges.


See our P/S Backstage conversation below


Digital Transformation

Where do you begin? How do you get people on board? What does success look like?

Watch and learn from leaders in the thick of it.

Strengthening the Core: Bringing Tech to the Center of Planet Fitness

Craig Miller, Chief Digital & Information Officer, Planet Fitness

Amit Kaul, VP of Technology, ThoughtWorks


The world’s largest chain of fitness centers already disrupted the fitness industry once with its unique no-frills, judgment-free gyms. Now they're utilizing technology to build a multi-touchpoint integrated digital wellness platform give the brand room to flex some muscle outside of the gym.


See our P/S Backstage conversation below

Confessions of a Serial Transformer

Surinder Singh, Executive General Manager, National Australia Bank

Sai Mandapaty, Chief Commercial Officer, ThoughtWorks


What does it take to transform an organization not once, but two, three times? Hear what lured Surinder Singh out of retirement to tackle yet another digital turnaround and where he says every successful transformation story starts.

Drive-In Meets Digital: Modernizing a Classic Customer Experience

John Budd, Chief Strategy Officer, Sonic Drive-In

Brandon Burk, VP, Technology Architecture & Development, Sonic Drive-In


See how a 65-year-old drive-in is adopting digital platform technology to become the most personalized quick-service restaurant in North America - while staying true to their heritage and service promise.

-- More content coming soon. --



Data & Artificial Intelligence

From “more, more, more!” to “better, cleaner, more transparent” - data - and what we do with it - needs to change now.

Making Your Data Work

Rachael Hadaway, SVP of Products, Strategy & Design, 84.51°, a Kroger Company


84.51° is data, science, and customer experience company that works with Kroger, the largest grocery retailer in the United States. Hear how they use data and science to create more personalized experiences for all 60 million Kroger shoppers.


See our P/S Backstage conversation below

Expect the Unexpected: Tech & Unintentional Consequences

Dr. Rebecca Parsons, Chief Technology Officer, ThoughtWorks


Machines and technology are supposed to better humanity’s lot, but do they really do that? Industrial revolutions create a host of unintended consequences for people, systems, and culture. Learn what those are and our role in it all.

Taking Action to Fix Healthcare: Digital Solutions for Macro Issues

Lucie Glenday, Founder and CEO, MySense.ai

Mark Collin, Group Director, ThoughtWorks


Learn how MySense.ai, a digital-first health data analytics company, uses the power of IoT hardware and AI to understand, predict and ultimately, preempt the acute healthcare needs of the elderly and people living with chronic, debilitating conditions.


See our P/S Backstage conversation below

-- More content coming soon. --



The Battle for Talent

You can’t hire your way out of a talent shortage. See why culture, values, and soft skills will make the cut.

Navigating the New Talent Landscape

Joanna Parke, Chief Talent Officer, ThoughtWorks 


Today, the talent supply simply cannot keep up with the demand for skilled knowledge workers. At the same time, most company’s hiring practices haven’t evolved with the digital age. What can leaders do to attract, grow, and retain the people they need now, and for the future?

Digitally Ready: How a Problem Child Became a Model One

Sven Lipowski, Business Process Director Customer, METRONOM


See how an IT department that was once considered “old-fashioned and slow” embraced drastic changes to transform culture, people, and process to become one of the fastest moving and most innovative grocery retail IT companies in Europe.


See our P/S Backstage conversation below

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P/S Backstage: Candid Conversations with ParadigmShift Speakers and Guests

P/S Backstage:

A conversation with

Dr. Andrew McAfee

Co-Founder & Co-Director, Initiative on the Digital Economy Principal Research Scientist, MIT Sloan School of Management


P/S Backstage:

A conversation with

Leonard Brody

Chairman, Creative Labs

Business & Technology Visionary

P/S Backstage:

A conversation with

Rachael Hadaway

SVP of Products, Strategy & Design, 84.51°,

a Kroger Company

P/S Backstage:

A conversation with

Lucie Glenday

Co-founder, MySense.ai

P/S Backstage:

A conversation with

Dimitris Bountolos

CDO, LATAM Airlines

P/S Backstage:

A conversation with

Craig Miller

CDO/CIO, Planet Fitness

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ParadigmShift 2019 - New Orleans