ParadigmShift brings together courageous executives, industry thought leaders, and innovators to explore the future to create competitive advantage today. Once a year, we convene in a different city to forge new connections and exchange transformative ideas in a unique setting.

ACTION REQUIRED: The Future in Real Time

Today, innovation cycles move from concept to release, to adoption, scale, peak, and obsolescence exponentially faster. The number of people bringing new ideas to the world is greater than at any other time in history. We have access to immeasurable information, insights, and data.

And yet, we often feel...stuck.

Today, competitive advantage isn’t just about what you know. Competitive advantage goes to those who act and act quickly. Today, the future happens in real time. 

Attendance at ParadigmShift is by invitation only.

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Andrew McAfee

Andrew McAfee

Co-Founder & Co-Director, Initiative on the Digital Economy Principal Research Scientist, MIT Sloan School of Management

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Why We’re Still Underestimating Artificial Intelligence

Andrew McAfee studies how digital technologies are changing business, the economy, and society. His book on these topics, The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies, coauthored with Erik Brynjolfsson, has won several prestigious awards and has been both a New York Times and Wall Street Journal top 10 bestseller. His newest book with Brynjolfsson, Machine, Platform, Crowd: Harnessing our Digital Future, offers an executive’s guide to succeeding during this turbulent era. Andrew has written for Foreign Affairs, Harvard Business Review, The Economist, The Wall St. Journal, and The New York Times. He has appeared on CNN and 60 Minutes, at the World Economic Forum, TED and the Aspen Ideas Festival, with Tom Friedman and Fareed Zakaria, and in front of innumerable global audiences. He is also the host of the popular podcast, Minds and Machines with Andrew McAfee. Andrew was educated at Harvard and MIT. 

danah boyd

danah boyd

Principal Researcher at Microsoft Research

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Acting Responsibly: The Ethics of Data & Artificial Intelligence

danah is an internationally-recognized authority on the ways people use social media as a context for social interaction—who uses technology, how, and why as well as the privacy and data-related implications of these practices. danah is also the founder of the Data & Society Research Institute and a visiting professor at New York University’s Interactive Telecommunications Program. You can find her on stage at TED, SXSW, and The Aspen Ideas Festival.

Leonard Brody

Leonard Brody

Chairman, Creative Labs | Business & Technology Visionary

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The Great Rewrite - Innovation in the Next 700 Days

He has been called “a controversial leader of the new world order.” An award-winning entrepreneur, venture capitalist, bestselling author, and Emmy nominated media visionary, Leonard has worked with Stanford, the G8, the United Nations, The Financial Times, Visa, Pepsi, Fortune, The Wall Street Journal, the BBC, and the New York Times

Leonard brings the “Action Required” ethos to life as he explains how enterprises can rewrite themselves, face the questions the future holds, harness uncertainty, and turn it into excitement, innovation, and success.

Be ready to ask questions! All of our keynotes include a Q&A.


Jane Chwick

Board Member

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Outside In: A Board Member’s

Advice for Accelerating Your Vision

Geoff Cape

Founder and CEO,


– – – – –

Creating An Ecosystem

to Define the Future

Frida Polli

Co-founder and CEO,


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AI & The New Economy:

Matching Talent to Opportunity

Ron Dizy

SVP, Partnerships,


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The Role of Enterprise

Innovation Ecosystems

Nicolle Scavuzzo

VP, Global Guest Recognition,

Four Seasons Hotels and Resorts

– – – – –

Elevating Customer Experience

Through Data Insights

Toby Lennox

President and CEO,

Toronto Global

– – – – –

Changing the Role of the

Enterprise in a Citizen Economy

Learn more: P/S Speaker Session

Lucie Glenday

Founder and CEO,


– – – – –

Taking Action to Fix Healthcare:

Digital Solutions for Macro Issues

Learn more: P/S Speaker Session

Dr. Rebecca Parsons

Chief Technology Officer, ThoughtWorks

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Expect the Unexpected: Tech & Unintentional Consequences

Craig Miller

Chief Digital & Information Officer, 

Planet Fitness

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Strengthening the Core: 

Bringing Technology to the

Center of Planet Fitness

Learn more: P/S Speaker Session

Joanna Parke

Chief Talent Officer, 


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Navigating the New 

Talent Landscape

Mark Collin

Group Director

ThoughtWorks Ventures

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Host: Taking Action to

Fix Healthcare: Digital

Solutions for Macro Issues

John Jimenez

Chief Executive Officer,

VAKT Global Ltd.

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Collaborating to Win with 

Consortium Models

John Budd

Chief Strategy Officer, 

Sonic Drive-In

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Drive-In Meets Digital:

Modernizing a Classic

American Brand

Doug Cook

VP, Brand Technology,

Sonic Drive-In

– – – – –

Drive-In Meets Digital:

Modernizing a Classic

American Brand

Tiffany Lentz

VP, Director of Customer Experience,


– – – – –

Master of Ceremonies

Sven Lipowski

Business Process Director Customer, 


– – – – 

Digitally Ready:

How a Problem Child

Became a Model One

Rachel Hadaway

SVP of Products, Strategy & Design, 

84.51, a Kroger Company

– – – – –

Making Your Data Work

Surinder Singh

Executive General Manager, 

National Australia Bank

– – – – –

Confessions from a

Serial Transformer

Ines Lehmann

IT Manager, 

Porsche AG

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Mobilizing Luxury:

A Story of High-Performance

Digital Transformation

Roman Locher

MyPorsche Portfolio

Management Team, 

Porsche AG

– – – – –

Mobilizing Luxury:

A Story of High-Performance

Digital Transformation

Guo Xiao

Chief Executive Officer, 


– – – – –

Host: Outside In: 

A Board Member’s Advice for 

Accelerating Your Vision

Sai Mandapaty

Chief Commercial Officer,


– – – – –

Host: Confessions from 

a Serial Transformer

Chris Murphy

Managing Director, North America, 


– – – – –

Transitions in Action

Amit Kaul

VP of Technology, 


– – – – –

Host: Strengthening the Core: 

Bringing Technology to the

Center of Planet Fitness

Attendance at ParadigmShift is by invitation only. Limited spaces are available.

Welcome to Toronto.

In Toronto, the future is happening in real time. With a booming tech scene driven by digital giants like Google, Airbnb, and Facebook, plus over 200,000 tech workers and 4,000+ startups, it’s easy to see why some call it “the Silicon Valley of the North.” But Toronto is forging its own unique identity as a tech hub that is as diverse and inclusive as it is innovative. We’re looking forward to showing you how Toronto has become a global model for innovation through forward-thinking policies, public-private partnerships, and a strong investment in the tech community.


Four Seasons Hotel Toronto

A shining beacon of Canadian hospitality, we’re thrilled to host ParadigmShift 2018 at the flagship Four Seasons Hotel Toronto. Rising 55 stories in the heart of downtown, our location is the very first hotel in Canada to be awarded both the AAA Five Diamond and Forbes Travel Guide Five-Star ratings. We, along with our team at Four Seasons, are looking forward to showing off the very best Toronto has to offer with world-class customer service, ambiance, and cuisine.

Toronto is among the most culturally diverse cities in the world with the food, shops, art, and music to show for it. We recommend breakfast at St. Lawrence Market and a walk through Kensington and Queen Street West, two multicultural neighborhoods brimming with unique shops, restaurants, and street art.

Evergreen Brick Works

Evergreen Brick Works/Signature Event

Get ready for a multi-sensory experience of sight and sound, art and AI. It all happens at Evergreen Brick Works in Toronto’s picturesque Don River Valley.

We’ll dine in the historic Kiln Building, which for decades churned out the bricks that built Toronto’s most famous buildings. The Kiln was abandoned in the 80s and became a notorious hotspot for underground raves and graffiti artists. In 2010, Evergreen stepped in to transform the crumbling heritage site into a global model of preservation, sustainable reuse, and innovative public-private partnerships. Today, Evergreen Brick Works hosts special events for Google and Shopify with guests that include Prime Minister Justin Trudeau and other world leaders.


Sunday, Oct. 21

12-6 pm Pick up your guest badge at the Four Seasons Hotel Toronto.

6:30 pm ParadigmShift kicks off with a Welcome Reception in the Vinci ballroom. Get to know your fellow guests over conversation, cocktails, and creative hors d’oeuvres prepared by the Four Seasons chefs.

Monday, Oct. 22

7:00 am Breakfast in d|bar

8:30 am Day 1 begins, Aria ballroom

11:30 pm Break for lunch 

1:00 pm Afternoon session in Aria

4:45 pm Closing

6:00 pm Meet in Four Seasons lobby for departure to Evergreen Brick Works

6:30-10 pm Signature Event and dinner at Evergreen Brick Works (transportation provided)

Tuesday, Oct. 23

7:00 am Breakfast in d|bar

8:30 am Day 2 begins, Aria ballroom

12:30 pm Wrap up with a special announcement about ParadigmShift 2019

Attendance at ParadigmShift is by invitation only. Limited spaces are available.

View previous ParadigmShift talks.


Important Travel Advisory

As of 2016, most travelers from outside the U.S. need a visa or an Electronic Travel Authorization to enter Canada. Your passport may not be enough. To find out what documents you will need, please visit the Government of Canada’s Immigration Services website. If a visa is required, we recommend that you complete this process as soon as possible as it can take approximately 30-60 days.

When should I plan to arrive?

Toronto is an amazing city with diverse culture, art, entertainment, shopping, and nightlife so you may want to arrive on Saturday to explore. ParadigmShift kicks off with a Welcome Reception on Sunday, Oct. 21 at 7:00 pm at the Four Seasons. Creative cocktails and hors-doeuvres will be served.

When will I receive my conference materials?

Conference materials will be distributed when you arrive on Sunday, October 21. Content will be available online, after the event.

What about airfare and accommodations?

Attendance is free, however, we do not cover travel and hotel costs. We have secured a special group rate of $417.20 CAD (includes taxes) per night at the Four Seasons Toronto. There are a limited number of Premium Rooms available at this rate, so please book your hotel as soon as possible. ***You can reserve your room during the online registration process.***

Are meals included?

Yes, premium breakfast, lunch, and refreshments are included during both days of the conference. In addition, we will host a welcome reception with hors doeuvres on Sunday at 6:30 pm at the Four Seasons Toronto, and a full dinner Monday night at Evergreen Brick Works. Please refer to the app for times and locations. If you have any dietary needs, please let us know in your registration form.

Who attends?

ParadigmShift guests are C-level executives representing a wide range of industries. Nearly half of our guests are international. An attendee list will be distributed prior to the event. We intentionally limit our guest list to about 100 of our most senior client executives to allow for deeper, more personal connections between guests. Repeat attendance and increased interest mean we’ve had to move to a waiting list for the past three years, so we encourage invited guests to register now.

What should I wear?

Business-casual attire is perfect for both guests and speakers. October can be chilly, especially at night. We recommend bringing a jacket and keeping an eye on the weather.

Special needs

We want everyone to feel welcome and to enjoy their ParadigmShift experience to the fullest. If you require any personal accommodations or have any dietary needs, please let us know in your registration form.

Can I bring a guest or invite a colleague?

Attendance is by invitation-only and registration of all guests is required. If you would like to recommend a colleague for consideration, please let us know. Generally, guests do not bring spouses or partners to ParadigmShift.