The Responsive Organization

Responsiveness is the new reality.

Transparency and visibility are the new must-haves for leaders.

Exploration and adoption of emergent technologies is the new norm.

Closing the capability-opportunity gap

Few organizations are designed around delivering the services customers want today. Planning to act is no longer a viable option - powerful strategies are those driven by action. But how can leaders operate confidently in an environment that's ambiguous and uncertain?

In today's world, technology is the enabler and the organization is the constraint.

We help organizations improve their ability to respond to change by removing the constraints to speed

Discover and pursue opportunities for breakthrough business performance by leveraging seismic shifts in technology. 

Expose the effect of emerging technology on your market and business. Explore impacts across your business model and ecosystem. Exploit technology for new revenue opportunities and cost savings. Embed the capability you need to create impact at enterprise scale.  

Improve executive effectiveness by leveraging technology to help you develop, deploy, and validate your strategy as a living hypothesis to be tested and evolved.

Create continuous flow between your strategy, desired outcomes, execution and the experience of your customers and workforce.

The modern enterprise needs to empower its workforce to deal with increasingly complex information, while staying aligned to corporate objectives.

Make business decisions obvious and capture weaker signals for change.

Create continuous relevance between your enterprise and the markets it chooses to engage - preparing it to be able to deal with ambiguity, disruption and the speed of change.

The modern enterprise needs to deal with increasingly diverse business drivers at a faster pace in order to remain viable. The essence of business agility is perpetually tuning your strategy, organization and operations to perform effectively in a changing business environment.

IAG - transforming the enterprise

We are creating better ways for enterprises to transform themselves through technology - empowering them to grow with courage and confidence. Through this work, we’ve come to value the following:

Our values
Our values

We believe in ​transparency​, visibility, honesty and​ aptitude. We can seem provocative and disruptive but we are genuine in our drive to remove the constraints that limit an organization's potential.

Building a Responsive Organisation

Enabling Sustainable Transformation

Gary O'Brien

Global Advisory Lead


Increasing business agility through lean transformation

Fiona Phillips

General Manager, Customer Delivery


5 Key Tips for Building a Responsive Organisation

ThoughtWorks Live Series UK 2018

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