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Virtual conference | 8-10th September 2020

ThoughtWorks Live is an event series designed especially for senior executives at the intersection of business and technology. Our sessions are carefully curated to explore success strategies for the future and discuss how to take advantage of the infinite possibilities created by the exponential advancements in technology.

Given the current circumstances, our usual morning conference will take place as virtual lunchtime sessions across three days. We have a fantastic lineup of expert speakers from a wide range of backgrounds and industries, who will explore how to adapt to changing circumstances, generate value from adversity and create opportunities in new realities.

Value from Volatility: Creating a change-powered enterprise

Join our virtual lunch sessions | 8-10th September

As we continue to weather the impacts of the COVID-19 crisis, it’s natural for businesses to focus on survival and ‘going back to normal’. However, re-establishing the status quo leaves enterprises vulnerable to the next seismic shift, there is a need for organisations to move beyond business continuity to achieve resilience. 


In this virtual edition of ThoughtWorks Live, we will explore how, by drawing on the right combination of capabilities, businesses can capitalise on adversity and disruption. Our expert speakers will examine how companies can turn change into a source of competitive advantage, leveraging shifting dynamics to lay a foundation for future growth. 


We will focus on practical technological and organisational building blocks that enable business leaders to anticipate emerging opportunities and threats, feeding these insights seamlessly into future decision-making to transform for the better and strengthen enterprise resilience - and relevance - for the long term.


Day 1

Turning change into a source of competitive advantage


Video available on-demand from 9am


Resilience in action: Leveraging adversity for growth

Gina MillerCo-Founder of SCM Direct and Campaigner

Hosted by Ruth Harrison, Managing Director, ThoughtWorks UK


In this insightful interview, Gina explores how personal and professional headwinds, and potentially negative forces, can be translated into meaningful opportunities for learning and improvement if approached the right way. This session will provide valuable insights for business leaders tasked with navigating today’s challenging environment.

Live Session | 12.00-12.45


Bend, don’t break: Building resilience into your business

Kathy Gettelfinger, Portfolio Delivery Director, ThoughtWorks

Luke Vinogradov, Digital Transformation Principal, ThoughtWorks

Hosted by Amy Stephens, Head of Marketing, ThoughtWorks UK


ThoughtWorks’ experience has shown us that organisations that thrive in times of change and uncertainty are those that are clear on their purpose but accept everything else to be fluid. This session will dive into the specific technological and organisational building blocks that equip these ‘modern, digital businesses’ to absorb, and even benefit from market shifts.

Day 2

Resilient organisations don’t just respond, they adapt


Live Session | 12.00-12.45


Striking a balance: Transforming your business in a competitive market

Craig Ford, Marketing & Digital Development Manager, Motability Operations

Hosted by Angela Bishop, Head of Solutions, ThoughtWorks UK


Instigating digital transformation whilst continuing to deliver maximum operational output in a competitive market is a tough balancing act and getting it right, business-critical. Craig will share how Motability Operations’ Remarketing Division is transforming the way they take their 230,000 vehicles to market. He will show how, by developing capabilities, shaping the vision of the future and empowering excellence, the UK’s largest vehicle leasing organisation, is delivering transformation while remaining true to the core objectives of the business.

Day 3

Finding opportunities in new realities



Live Session | 12.00-12.45


Striking a balance: Transforming your business in a competitive market

Sarah Wilkinson, CEO, NHS Digital

Hosted by Stephen Foreshew-Cain, COO, ThoughtWorks UK


As many organisations grapple with the challenges of the crisis and new realities, NHS Digital’s story of resilience is one to share and showcase. In this session we hear from Sarah Wilkinson, CEO of the national information and technology partner for the health and care system. She will share how she led the organisation through adversity, how NHS Digital managed the unprecedented increase in citizen interaction with digital health channels and how they continue to support the UK healthcare respond to the pandemic.

Meet your guest speakers

Gina Miller

Gina Miller

Co-Founder of SCM Direct and Campaigner

Best known for her legal challenge to the Government’s plan to invoke the UK’s departure from the EU without a Parliamentary vote, Gina has become one of the country’s most high profile campaigners. As well as Brexit she has commented and campaigned on the transparency of pensions and investment advice (she is the co-founder of an investment company) as well as on social and equality issues. Having worked in marketing and in financial services, she is also the author of Rise: Life Lessons in Speaking Out, Standing Tall & Leading the Way, and has been named as Britain’s most influential black person.
Craig Ford

Craig Ford

Marketing and Digital Development Manager, Motability Operations

A member of the Senior Management Team, Craig leads Digital Marketing, Digital Development and Product Management within the Remarketing Division. Having worked for the UK’s largest vehicle leasing organisation for 14 years across Customer Services, Finance, IT and Remarketing, he is passionate about innovation and how people, tech and services can deliver experiences that delight customers and drive results. Currently, he is responsible for business delivery across a major transformation programme, overhauling legacy tech whilst transforming the go-to-market of 230,000 vehicles.
Sarah Wilkinson

Sarah Wilkinson

CEO, NHS Digital

Sarah is CEO of NHS Digital, the executive body of the Department of Health which provides information, data and IT systems for health and social care nationally. Prior to joining NHS Digital, Sarah was CIO at The Home Office, and held CIO roles at a number of top-tier banks. She is also a Non-Executive Director of NatWest Markets, and sits on a number of UK university governance and advisory boards. For the last four years, Sarah has been named within the top ten in the TechUK 50, Computer Weekly’s annual ranking of the Top 50 Most Influential Leaders in the UK IT Industry.

Reservations now open


Please complete the form to register your interest for our next event, taking place on 8-10th September 2020. (Please note this does not guarantee a place, we will be in touch via email to confirm your spot).

Who can attend the event?

This event is exclusively for C-level executives, VPs, Directors and Heads of Department whose responsibilities include: digital transformation, digital platform and automation, data analytics, change management, innovation, user experience, strategy and technology.

ThoughtWorks Live Highlights


Topics we've explored include new revenue streams, data-guided decision-making, changing business models, delivering improved customer experiences and other areas of innovation that help companies become disruptors in their industries.

Revolutionary Enterprises

London, April 2019

Securing Trust for Strategic Advantage

London, October 2019


Additional thought leadership insights

Are you ready to start building your modern digital business?