Companies such as Apple, Uber and Airbnb understood how platforms bring together consumers and providers to create new sources of value, and reshape their competitive landscape. Part of their success comes from finding a useful level of encapsulation and capabilities. Increasingly, “platform thinking” appears across the ecosystem.
Platforms have the power to transform organisations. That’s why many industry watchers now believe that platform thinking is the key to future success. And why so many organizations are deliberately and systematically building technical systems and business capabilities as the foundation for something bigger.