Despite some alarmist predictions, this does not herald a jobless future. We envision a future where people and machines work together, each playing to their strengths, to achieve greater outcomes. We call this “Intelligent Empowerment”.
Organizations won’t replace workers, instead it will team them up with specialized machine intelligence. Algorithms will take on tasks that people formerly performed and weren’t usually very good at or didn’t enjoy doing. This will produce dramatic results: it could boost productivity by 30% in many industries, while cutting manufacturing labour costs by up to a third.
For instance, ThoughtWorks is helping a client classify millions of legal documents, identifying which are contracts as well as the legal clauses that have changed between revisions of the contract. For human lawyers this is painstaking, slow work, but can be rapidly accelerated through machine learning.