About the speakers
Senior Product Consultant, ThoughtWorks
Charlotte helps organisations create commercially focused and effective products and is well versed in using Design Thinking, Lean Startup and Agile approaches to create innovative solutions that solve complex business problems and address user needs. She is passionate about helping great people and great organisations build great products.
Product Lead, NHS Digital
James has over fifteen years of technology delivery experience in the NHS. A graduate of the NHS management and leadership training scheme, his roles have spanned multiple local, regional and national NHS organisations. This has included workforce and payroll transformation projects but most recently through digital delivery and product leadership roles at NHS Digital.
Over this time he has experienced first-hand the ongoing digital transformation in healthcare and implemented a range of user-centred delivery approaches across healthcare organisations, delivering products and services such as the NHS Spine, Summary Care Record and a range of urgent care and primary care digital services.