A co-presentation with NHS Digital | Leeds Digital Festival 2020
In this webinar, product leads James Spirit (NHS Digital) and Charlotte King (Thoughtworks) share how they moved beyond anecdotal and gut-feel prioritisation to making product decisions based on qualitative and quantitative evidence.
They also discuss the journey they’ve taken to build an experiment based product mindset within their organisation, highlighting the challenges faced and the strategies for overcoming them.
About the speakers
Senior Product Consultant, Thoughtworks
Charlotte helps organisations create commercially focused and effective products and is well versed in using Design Thinking, Lean Startup and Agile approaches to create innovative solutions that solve complex business problems and address user needs. She is passionate about helping great people and great organisations build great products.
Product Lead, NHS Digital
James has over fifteen years of technology delivery experience in the NHS. A graduate of the NHS management and leadership training scheme, his roles have spanned multiple local, regional and national NHS organisations. This has included workforce and payroll transformation projects but most recently through digital delivery and product leadership roles at NHS Digital.
Over this time he has experienced first-hand the ongoing digital transformation in healthcare and implemented a range of user-centred delivery approaches across healthcare organisations, delivering products and services such as the NHS Spine, Summary Care Record and a range of urgent care and primary care digital services.
Thoughtworks acknowledges the Traditional Owners of the land where we work and live, and their continued connection to Country. We pay our respects to Elders past and present. Aboriginal and Torres Strait Islander peoples were the world's first scientists, technologists, engineers and mathematicians. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
As a company, we invite Thoughtworkers to be actively engaged in advancing reconciliation and strengthen their solidarity with the First Peoples of Australia. Since 2019, we have been working with Reconciliation Australia to formalize our commitment and take meaningful action to advance reconciliation. We invite you to review our Reconciliation Action Plan.