Remote working from a company and team perspective: Part 2 | Thoughtworks

By

Fausto de la Torre

Published: May 05, 2020

In
Avoid very specific conversations between two people on group channels; opt to do this via a call.

Have a channel for people who have common interests. Depending on the need, other channels can be opened where specific topics can be discussed that aren’t relevant to the entire team.

Only open channels that are necessary to avoid communication saturation. Although opening a channel is easy, the consequence of having multiple chat rooms open is that people don’t know which one to follow or where to place their messages.

Instant messaging does not replace email. Email is the best way to have important conversations that can be handled asynchronously.

Choose video calls when more communication is required. If it’s an important conversation and/or requires immediate action, switch to a video call.

Necessity is the mother of invention. Internal or external agents are often the catalyst for organizations adopting new ways of working or introducing new technology solutions as they need to find new ways to remain relevant.

To close

Remote working isn’t something new, but today it’s more important than ever. The impact that this crisis is having on organisations leads me to believe that remote working will not be completely reversed. COVID-19 has accelerated the adoption of this practice and is likely to continue permeating organizations and society, generating collateral effects and a change in culture that we will all have to adapt to.

Disclaimer: The statements and opinions expressed in this article are those of the author(s) and do not necessarily reflect the positions of Thoughtworks.

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