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Digital Payments:
Will speed, security and
ease of use trump choice?

About the Webinar

For some time, we have seen the rise of digital payments as consumers expect more seamless, secure and integrated ways to pay for goods and services. Then came the COVID-19 pandemic, which accelerated this trend, further steering our society towards a near cashless world.

In this webinar, we ask payment industry experts from Australia and India on how the shift towards digital payments will transform the way businesses and consumers transact. We’ll also discuss how regulatory intervention (e.g New Payments Platform) and technology advances (e.g Tokenization and Near-Field Communication) are accelerating the changes in the way we pay.

Meet your speakers

Matt Barr

Matt Barr

Chief Product Officer, Eftpos


Matt joined eftpos as Chief Product Officer in November 2019 and is responsible for the design, development, deployment and in-market performance of eftpos’ expanding suite of payment products and services.

Matt has had domestic and international executive experience across payments, business software, telecommunications, financial services and management consulting businesses. Matt has successfully held leadership positions in businesses navigating significant technology and consumer driven change. He has held executive positions in Australia and North America within Mastercard’s global product organisation responsible for core products, digital products and innovation.

Albert Naffah

Albert Naffah

General Manager, Payments & the Data Economy, CBA


Albert leads strategy and innovation for payments and open data for CBA across retail, business and institutional client segments. Albert has accountability for a team that manages domestic and international payments products, open data initiatives and management of the Bank’s relationship with payments regulators and industry bodies. Albert’s remit includes the commercialisation of emerging technology including the New Payments Platform, APIs, distributed ledger technologies, open banking, and building out the Bank’s international payments and cash management capabilities.

Mark Williams

Mark Williams

Chief Strategy Officer, BPAY



Mark is responsible for BPAY Group’s strategy for long-term and sustainable growth. He has an integral role in leading BPAY’s strategic initiatives, participations in the overhaul of Australia’s payments system as well as liaising with external stakeholders and partners involved in the development of new products and mark opportunities. Mark was responsible for the launch of Osko, the first overlay service on Australia’s New Payments Platform.

Katrina Stuart

Katrina Stuart 

Head of Engagement, New Payments Platform Australia Limited


Katrina has over 20 years of experience in financial services, both locally in Australia as well as overseas. At New Payments Platform Australia, Katrina is Head of Engagement where she is responsible for working with financial institutions, fintechs and other interested parties to grow volumes and services on the New Payments Platform, Australia’s real-time payments infrastructure. Prior to joining NPP Australia, Katrina worked for American Express where she was responsible for growing third-party card issuing and acquiring volumes in multiple markets. Katrina also spent time working for NAB and as a management consultant with Booz Allen & Hamilton.


Arif Khan

Arif Khan

Chief Digital Officer at National Payments Corporation of India


As CDO at NPCI, Arif Khan leads the strategic planning for digital transformation. The role is aimed at growing NPCI’s new products portfolio basis customer needs and industry trends. Arif is also responsible for driving innovation, analytics and technology.


A post graduate in Business Management from XLRI – Jamshedpur, Arif was earlier associated with RazorPay (one of the fastest growing payment gateways) as the Chief Innovation Officer. In addition, Arif during his stint at HDFC Bank of over 15 years was instrumental in driving strategic initiatives in payments, digital banking and financial inclusion.

Ian Kelsall

Ian Kelsall - Host

Product Principal for BFSI and Fintech, Australia



As the Product Principal for BFSI and fintech, Ian leads the strategic direction of the financial services stream and works closely with key enterprise and fintech clients across APAC. With experience across financial, retail, travel and media sectors and from multinational corporates to fledgling startups, Ian brings a diverse set of expertise and enthusiasm to each new client.

Ian began his career in project management and later moved into user experience design and product management after seeing too many projects deliver the wrong outputs instead of the right outcomes. He is passionate about helping clients reignite their passion for their business, turn ideas into solutions and learn how they can experiment at speed.