The way we consume is changing. Our retail strategies are being shaped by a new generation of customers, who think and shop in a significantly different way, where technology is a differentiator, not a constraint.
Modern retailers must be nimble, engaging and relevant to the changing needs and wants of tomorrow’s customers; at both a functional and emotional level. This evolution can be seen now in the following shifts; from physical to digital, from owning to sharing, from shopping for products to buying tailored solutions.
The strategic business priority for Falabella is creating an ecosystem with offerings across retail, payments, loans, insurance and logistics. This benefits not only the customers but also the buyers and sellers who can leverage the marketplace.
The strategic business priority for Falabella is creating an ecosystem with offerings across retail, payments, loans, insurance and logistics. This benefits not only the customers but also the buyers and sellers who can leverage the marketplace.
