Retail and e-commerce

We empower our retail and e-commerce clients to forge strong customer connections, streamline operations and outperform their competitors.

Our end-to-end retail expertise spans large-scale commerce and marketplace transformation, omnichannel merchandising, agile supply chain and logistics, customer loyalty, media, and emerging technologies. We build scalable and evolvable solutions, which drive value and growth for your business.

How can we help you?

Our services

Retail and e-commerce

How can we help you?

Our services

We empower our retail and e-commerce clients to forge strong customer connections, streamline operations and outperform their competitors.

By modernizing its data platform with Thoughtworks, Casas Bahia, one of Brazil's largest retail chains, reduced operational costs by 10–15% while improving scalability and efficiency.

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Digital commerce

We offer solutions to maximize digital commerce by integrating customer behavior data, advanced personalization, and omnichannel strategies. Our approach focuses on global expansion with reduced operational costs, scalable platforms, and agile methodologies, enabling rapid and secure launches that deliver seamless and personalized shopping experiences.

Supply chain

Bringing the transformative power of generative AI to retail

Explore how Generative AI revolutionizes retail by empowering teams, streamlining workflows, and maximizing value. Dive into our whitepaper to discover expert strategies for integrating generative AI seamlessly into your own operations.

Read this white paper

Thoughtworks acted as a strategic partner that guided us in answering many questions we had, measuring results and researching with clients, so that we could achieve the best result.

Renata Gonçalves Mota

Innovation and Technology Executive, Vivara

Read this client story