In times of disruption, the ability to adapt is more critical than ever before. As organisations continue to evolve, they must invest in the capabilities that will allow them to pivot with changing market and customer demands. Financial Services organisations, in particular, must build their adaptive muscle to navigate an increasingly digital landscape, with new partners and changing industry regulations.
Adaptive enterprises will possess the ability to:


ThoughtWorks has been operating in Australia since 1999, with offices in Brisbane, Melbourne and Sydney. Our established Financial Services practice helps Banks, Insurance companies and the broader Fintech ecosystem to solve their most complex business problems.
We connect strategy and execution; applying our global insight to identify custom solutions that strengthen our clients’ core technology and software delivery processes, and create seamless digital experiences for their customers and employees.
We have partnered with these leading Australian financial clients in supporting their journey to become digital leaders:



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On demand webinars
Banking on growth: Closing the financing gap for SMEs
As the backbone of our economy, SMEs are also the key to lifting the nation out of economic decline. Providing businesses with access to credit and other financial support will be crucial to helping manage their recovery. In this webinar, our panelists discuss how the emergence of fintechs, improved access to and usage of data with open banking, comprehensive credit reporting as well as government support can provide SMEs a lifeline and help rebuild Australia’s economy.
Reimagining Credit: Panel Discussion
As we begin to emerge from the COVID-19 pandemic, the need for access to credit to support consumers, sustain businesses and bolster the economy is even greater. Will existing risk models based on historical data and existing processes to approve and issue credit be sufficient?
In this moderated discussion, we ask our
panelists from fintechs and financial institutions what they see is key to reimagine credit for the future.
Digital Payments: Will speed, security and ease of use trump choice?
In this webinar, we ask payment industry experts from Australia and India on how the shift towards digital payments will transform the way businesses and consumers transact. We’ll also discuss how regulatory intervention (e.g New Payments Platform) and technology advances (e.g Tokenization and Near-Field Communication) are accelerating the changes in the way we pay.
Of Mice and Elephants: Helping fintechs and large institutions collaborate for better outcomes
In this webinar, we speak to executives from all sides of the equation to hear first-hand their perspectives on what it’s like to work with culturally different partners, and some ways to overcome common challenges and move to a model that enables a better outcome for all the parties including the end customers.

Our practice leads

Ian Kelsall
Product Principal for BFSI and Fintech, Australia

Vic Wolff
Director of Financial Services, Australia

Darren Mason
Technical Principal for BFSI and Fintech, Australia

Manu Iyer
Director for BFSI and Fintech, Australia

Duncan Stephens
Advisory and Delivery Principal for BFSI & Fintech, Australia