With recent events amplifying the rate of transformation, the digital divide between organizations has never been clearer.
Those better prepared to adapt to the new normal are responding to disruption by pivoting to new business models, and new ways of working. Those without the digital capabilities needed to navigate the crisis, are fighting to survive.
Now is the time to reflect on what you are doing as a company, to reprioritize, adapt, and to create resilience in response to the next normal.
Modern digital businesses survive and succeed in challenging times because they have built the optimal digital capabilities to support their strategies, and can adapt with agility, no matter what the source of disruption.
Align everything to maximising value delivery by leveraging advanced technology strategies, evolutionary organizational ecology and adaptive leadership styles.
Ensure your architecture is better prepared to move when your business strategy says you need to. Achieved by exposing core business capabilities easily as consumable services, providing self-service access to data, evolutionary architecture patterns and advanced delivery infrastructure.
A design-led and data-driven approach to building modern digital products and experiences iteratively through experimentation.
An organizational appreciation and infrastructure for leveraging all data assets. This includes simple, secure, and efficient capture, storage, processing, and self-service exposure of the organization’s data.
The best business strategies in the world are meaningless without the ability to execute them. Technology driven organizations understand how to make that happen utilizing modern software development practices.
Digital Fluency is about achieving what is required for your specific needs and goals and recognizing the importance of continually investing and evolving with your business and customers.
Fluency will be different for each capability, for each organization and even across different parts of the same organization.
The path to fluency starts with an awareness that something needs to change in order to be successful.
Adapted from the Agile Fluency® Project agilefluency.org
Agree, plan and set up your change
Transparency and collaboration lead to better, more cross functional, decision making. Resources are more focused in on the work that delivers higher value.
Timeframe: 3-6 months
Mastery of practices
Measurable improvement including: product/service cycle times, increased capability to deploy more digital services (e.g. IOT) , the ability to make change and capturing of more frequent data points lead to a more adaptive business model.
Timeframe: 6-18 months
Remove constraints
Speed of value delivery and ease of technology adoption lead to higher returns and the emergence of new business value streams
Timeframe: 1-3 years
Reinforce across the business
Innovation and product excellence lead to market shaping, unique revenue models. Responsiveness across all aspects of the organization as a core capability, creating intimate customer interactions.
Timeframe: Ongoing
In any transformation, context is key. To truly succeed, you must first understand your own unique needs and aspirations, and invest accordingly. We’ve designed the Digital Fluency Model to help you to identify the degree of capability your organization needs to execute your goals and the investments required to achieve those capabilities, reducing the risk of over or under-investment.
