Partners In Health have a mission: to bring the benefits of modern medical science to those most in need, and to serve as an antidote to despair. Founded in 1987, they deliver quality healthcare to the poor residents of Haiti's mountainous Central Plateau region.
Since then, Partners In Health have expanded globally – most recently completing Hôpital Universitaire de Mirebalais (University Hospital).
Seeking to further improve levels of patient care, Partners In Health wanted to develop a new Electronic Medical Record system (EMR) to implement in the University Hospital.
Using OpenMRS – free to use software – ThoughtWorks helped them develop a world-class system, increasing hospital efficiencies, and ultimately delivering a better level of service to patients.
“We developed a sophisticated EMR system at University Hospital in Mirebalais, and captured over 200,000 visits and 80,000 unique patients since the hospital opening in March 2013. To accomplish something so bold in such a short time is a tribute to the powerful collaboration between ThoughtWorks and Partners In Health".
The new EMR performs key hospital functions, including patient registration, check-in, and reporting. It also stores and manages patient records including diagnoses, radiology orders and vital signs. The system is set to help more than a hundred users for a population of over 3 million patients from Central and North areas of Haiti.
User experience research guided the interface design, with robust user testing ensuring the entire EMR system is quick and easy for medical staff to use, which is critical for real-time data entry during patient care. Time-consuming paperwork was one of the biggest challenges the staff faced and improving records means saving lives – one patient at a time.