Technology Radar
AI continues to lower the barriers for noncoders to build complex systems. While this enables experimentation and early validation of requirements, it also introduces the risk of AI-accelerated shadow IT. In addition to no-code workflow platforms integrating AI APIs (e.g., OpenAI or Anthropic), more agentic tools are becoming available to noncoders, such as Claude Cowork.
When the spreadsheet that quietly runs the business evolves into customized agentic workflows that lack governance, it introduces significant security risks and a proliferation of competing solutions to similar problems. Distinguishing between disposable, one-off workflows and critical processes that require durable, production-ready implementation is key to balancing experimentation with control.
Organizations should prioritize governance as part of their AI adoption strategy by facilitating experimentation within controlled environments. Appropriately instrumented Internal sandboxes give noncoders a place to deploy prototypes where usage can be tracked. Pairing these with a shared catalogue of existing workflows helps teams discover what's already been built before duplicating effort. Workflows that gain traction can then signal where to invest in more robust, production-grade applications.
AI is lowering the barriers for noncoders to build and integrate software themselves, instead of waiting for the IT department to get around to their requirements. While we’re excited about the potential this unlocks, we’re also wary of the first signs of AI-accelerated shadow IT. No-code workflow automation platforms now support AI API integration (e.g., OpenAI or Anthropic), making it tempting to use AI as duct tape — stitching together integrations that previously weren’t possible, such as turning chat messages in one system into ERP API calls via AI. At the same time, AI coding assistants are becoming more agentic, enabling noncoders with basic training to build internal utility applications.
This has all the hallmarks of the next evolution of the spreadsheets that still power critical processes in some enterprises — but with a much bigger footprint. Left unchecked, this new shadow IT could lead to a proliferation of ungoverned, potentially insecure applications, scattering data across more and more systems. Organizations should be aware of these risks and carefully weigh the trade-offs between rapid problem-solving and long-term stability.
AI is lowering the barriers for noncoders to build and integrate software themselves, instead of waiting for the IT department to get around to their requirements. While we’re excited about the potential this unlocks, we’re also wary of the first signs of AI-accelerated shadow IT. No-code workflow automation platforms now support AI API integration (e.g., OpenAI or Anthropic), making it tempting to use AI as duct tape — stitching together integrations that previously weren’t possible, such as turning chat messages in one system into ERP API calls via AI. At the same time, AI coding assistants are becoming more agentic, enabling noncoders with basic training to build internal utility applications.
This has all the hallmarks of the next evolution of the spreadsheets that still power critical processes in some enterprises — but with a much bigger footprint. Left unchecked, this new shadow IT could lead to a proliferation of ungoverned, potentially insecure applications, scattering data across more and more systems. Organizations should be aware of these risks and carefully weigh the trade-offs between rapid problem-solving and long-term stability.
