Thoughtworks, a global technology company, commissioned Forrester Consulting to evaluate how companies are designing, building and maintaining new customer-facing technology. The findings of the in-depth survey of 400+ digital transformation and modernization decision makers at organizations who have had successful transformation initiatives across China, Germany, the United Kingdom and the United States are included in the study entitled, ”The Secrets of Successful Digital Transformation.”
The survey results show successful organizations approach modernization in a multi-faceted way, with investments in modern digital technologies making up merely one aspect of success. Key findings of the survey include:
The primary transformational journey enterprises are undertaking today is the move to a more digital and innovative organization that can both react and adapt to business needs quickly. As the challenges of the pandemic have heightened the demand to achieve the right mix of technology, talent and processes to accelerate this journey, the study offers actionable insights to driving transformations that deliver strong business value.
“As the survey results found, the business benefits of transformation efforts are many-fold. Successful organizations gain increased agility and productivity while shortening time to market and significantly increasing customer satisfaction,” said Mike Mason, global head of technology, Thoughtworks. “Interestingly, having the right people, skills mix and collaboration techniques are actually more important than specific technology choices such as which cloud provider to use in a modernization effort.”
To learn more, download the study here.