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客户体验与产品设计业务线

 

在数字化、智能化逐步成熟的市场环境中,消费者的需求已越来越多变且难以满足,企业的服务及产品的差异化变得尤为重要。为了打造一个完整的数字化体验闭环,众多企业把投注放在理解消费者未被满足的诉求以及打造符合消费者心智的完美体验。企业如何将客户体验真正的融入到自身的商业模式及产品研发当中。并打造独特的且实时适应市场变化的数字化客户体验,是推动品牌价值影响力与业务营收提升的决定性因素。

 

我们不局限于数字化产品的具体界面设计,而是将产品设计思维与企业商业目标、跨领域专业视角及数字化执行落地能力相结合,将客户体验融入企业数字化的战略布局当中,切实提升客户的品牌参与度与粘性,提升最终的营收业绩。

 

 

 

设计思维, 非凡客户体验

 

我们将集成技术、数字化创新和设计的多维度能力,通过打造卓越的客户体验快速最大化企业价值。将客户体验导向的设计思维和深度专业的软件交付技术相融合,创造引人入胜的沉浸式体验。我们将并心同力,保持客户体验与业务目标的高度一致性,在为您实现非凡客户体验的同时,赋能客户价值,确保业务增长。

Our services include

Idea to market
Idea to market

Create innovative products, services and business models that generate new digital revenue streams.

Customer experience strategy
Customer experience strategy

Put the customer at the center of your strategy and design differentiated experiences across departments, products and services that combine the digital and physical.

Product management transformation
Product management transformation

Grow, scale and sustain your product management capabilities, systems, processes and people to become a customer-centric digital product organization.

Product design and delivery
Product design and delivery

Scale a proven product idea or MVP using a lean product development approach and evolve existing products into new digital product experiences.

我们与 Thoughtworks 合作,在各个触点,为客户、车迷和保时捷爱好者创造个性化体验。
Thoughtworks的合作伙伴——保时捷

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