Broaden your horizons: cross-industry business model innovation

Mark Collin

Mark Collin

Head of Retail Europe

Since 2011, Mark Collin has headed up the European Retail Practice. His focus is to respond to the drive towards customer centric and rich omni-channel programme delivery in retail and consumer-facing industries. He also contributes to ThoughtWorks' global thinking on how to help retailers provide great service to their customers. Put simply: building the right things, building them right for faster high performance omni-channel.

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