Panel Discussion on how businesses try to deliver that unique experience to the consumer through the convergence of all technologies "digital"; Social, Mobile, Analytics and Cloud.
Moderated by Jayesh Ghatge - Thoughtworks, panel is attended by Meenakshi Vajpai - Chief Information Officer, PVR Limited, Hozefa Ayyajiwala - Product Designer and Belson Coutinho - Vice President - Marketing, eCommerce and Innovations, Jet Airways
VP - Marketing, eCommerce & Innovation at Jet Airways
A highly accomplished marketing & eCommerce professional with over 18 years’ experience in airline management, Belson has managed key roles in loyalty marketing, product development and currently heads the global - marketing, digital, social, eBusiness and innovation strategy for Jet Airways and JetKonnect.
With innovation being a key driver in all his endeavors, he has been the architect of several global strategies leveraging technology, digital and social media platforms most of which have been a first in the Indian aviation industry.
Chief Information Officer at PVR Ltd
She has more than 25 years of experience in IT strategy, architecture and core telecom enterprise IT operations. She has envisioned and led various organisations from diverse sectors in their efforts of organizational transformation through the use of technology spanning internal functions, customer experience as well as innovation for revenue.
She has held a number of senior management positions across the information technology sector. Her initiatives have won her several awards including for best transformation programs at international forums.
At PVR, Meenakshi is the principal architect of the company’s executive decisions on IT strategies and policies.
Product Designer
Hozefa is a Product Designer - having worked on both atoms and bits.
He works towards building brand and product ecosystems that are Ecology Forward and Human Backwards, thereby shaping new products and businesses which not only solve problems but are lean, desirable, scalable & enduring.
His work ranges from Business Design, Human Interactions Design to Brand Ecology Design creating large and sustainable economic and social value.
As Head of Design in his current role, he helps reimagine everyday food ordering experiences.
