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Cloud-enabled Innovation | Webinar

Working Backwards; leading organisations achieve growth by marrying customer-obsession with a modern technology strategy. Where do you begin? By focusing on the customer.


In this upcoming webinar, we’ve partnered with AWS to bring you exclusive insights from one of the world’s most innovative companies, Amazon.

Business leaders know they need a cloud strategy but are unsure where to begin. Start with an application? A business unit? For one of the world’s most innovative companies, Amazon, you start by working backwards from your customer. This requires bringing business and technology stakeholders together.


During this session, Amazon will discuss key innovation principles which have been instrumental in their continued success. And ThoughtWorks will share best practice insights from their partnership with Daimler, helping the automotive group on their cloud innovation journey.

Wednesday, 21 October



12:30pm London | 1:30pm Berlin| 1:30pm Madrid

(2 hours including Q&A)

Agenda (BST)

12:30pm – 12:35pmWelcome & IntroductionsAngela Bishop, ThoughtWorks UK
12:35pm – 1:05pm Innovation at Amazon: Culture of InnovationNeil Harris, AWS
1:05pm – 1:35pmWorking Backwards Session: Amazon PR/FAQNeil Harris, AWS
1:35pm – 2:05pmCloud-first as an enabler of fast innovation, Daimler case studyWard Coessens, ThoughtWorks Germany
2:05pm – 2:30pm Next Steps Q&A & Close Angela Bishop, ThoughtWorks UK

Note: The session will not be recorded

Meet your speakers

Neil Harris

Neil Harris

Digital Innovation BDM, UK & Ireland, AWS


Neil is the UK and Ireland AWS Business Development Manager lead for Digital Innovation, helping customers shape and deliver new Digital Innovation programmes using Amazon’s approach to Innovation. Prior to Amazon, Neil spent 18 years as a senior business development lead in a major technology company in the US and UK, working in sales, strategy and innovation across enterprise and public sector. Neil is a passionate advocate for innovation and sustainability and has developed numerous programs that help address environmental issues. 

Ward Coessens

Ward Coessens

Lead Consultant, ThoughtWorks Germany


Ward is the Technical Principal of the Daimler - OTR project. He is an experienced and passionate technical consultant and agile practitioner who strives for pragmatic solutions for user problems. He has worked with a variety of clients spanning the retail sector and over the last few years has played a pivotal role in the Daimler account. In addition to delivery engagements, Ward is passionate about discovering new technologies to deliver more value to customers and drive good business outcomes. 

Angela Bishop

Angela Bishop

Head of Solutions, ThoughtWorks UK


Angela heads up go-to-market offerings and solutions development as a member of ThoughtWorks UK's leadership team. She has over 15 years of experience in working with clients across retail and other sectors, helping them achieve digital transformation. She focuses on shaping innovative and relevant propositions for clients to generate real business value for them. Drawing on her experience as a software delivery lead, she brings in unique perspectives to help clients solve critical business problems. 

The webinar has now concluded.