The Agentic Revolution: Building AI for Real Public Sector Impact

Join us on November 20

The future of public service needs smarter, scalable AI. Agentic AI is an architectural revolution that unlocks massive productivity and fundamentally redefines service delivery.

This is a targeted discussion for senior leaders ready to act and achieve measurable outcomes now. Join Thoughtworks, AWS, and senior public sector executives for a candid look at moving beyond pilots to high-impact, scaled deployment.

The session delivers direct insights:

Architecture & scaling: master the new agentic approach and the AI4Ops framework for systematic scaling and measurable return on investment.
Data and ethics: strategies for overcoming data debt, ensuring public trust, and building a resilient AI foundation.
Cultural shift & ROI: pushing past organizational inertia and proving the real ROI of your AI investments.

Come prepared to challenge the status quo and connect with peers leading the charge in UK government technology.

Agenda

November 20, 2025

4:30 - 5:00

Arrival

5:00 - 5:45

Unleash the power of agentic AI

Danilo Sato, Global VP of AI, Thoughtworks

This presentation dives into how Agentic AI is revolutionizing business and technology, pushing beyond simple automation to unlock massive productivity gains across your entire organization. It introduces a new architectural approach that seamlessly blends human and AI experiences with robust platforms and integrated data. We'll reveal compelling real-world applications in software engineering and pharmaceutical R&D, showing how Agentic AI can completely transform workflows.

5:45 - 6:30

AI4Ops/Ops4AI: Scaling AI across IT operations

Anton Baturan, Global Head of DAMO Solutions, Thoughtworks

The AI clamour has been inescapable, yet the evidence of AI success at scale has been harder to find. In IT operations the efforts have been inconsistent with success largely episodic. In turn, Thoughtworks’ AI4Ops is a programmatic process led systematically across the value chain and tailored to industry and cloud environments. The goal of this approach is to shift from PoC experiments to scaling AI effectively with a measurable RoI. Further, Thoughtworks’ Ops4AI focuses on AI maturity in IT operations, specifically on effectively managing and evolving AI rich environments. Join our session to learn how to build a scalable and profitable AI strategy for your operations.

6:30 - 7:00

Panel discussions

Led by: Matt Simons, Head of Public Sector, Thoughtworks