Our expertise
Build intelligent, customer-centric platforms that drive engagement across the Utilities customer lifecycle—from EV adoption to demand response. These solutions enable seamless enrollment, personalized digital experiences, and real-time interaction. Utilities benefit from increased program participation, reduced cost to serve, and a future-ready foundation built for scalability, agility, and AI-driven innovation.
Modernize and integrate operational technology (OT) and information technology (IT) systems to enhance reliability, resilience, and real-time decision-making. Our proven approach reduces operational risk, strengthens cybersecurity, and lowers structural costs—laying the foundation for a flexible, future-ready utility that can meet evolving regulatory, customer, and grid demands.
Unlock the full value of distributed data by delivering scalable platforms and intelligent products that accelerate time to insight. Leveraging modern approaches like Data Mesh, we integrate systems such as Advanced Metering Infrastructure (AMI), Meter Data Management Systems (MDMS), and Customer Relationship Management (CRM) solutions to power everything from load forecasting to customer analytics and smart asset management.
Enhance grid visibility and control through custom solutions that support Distributed Energy Resource Management Systems (DERMS). Our deep domain expertise and advanced data science capabilities enable accurate forecasting and orchestration of distributed clean energy assets—solar, wind, battery, and hydroelectric. The result: grid stability, regulatory alignment, and reliable service in a decarbonizing landscape.
We have a trusted network of partners, curated by Thoughtworks to bring you best-of-breed technology that pairs perfectly with our proven strategies and methodologies.
Our experts
