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Retail Rendezvous
Retail Rendezvous

Retail Rendezvous


Bringing the transformative power of generative AI to retail and commerce


In this on-demand panel discussion you will gain insights from retail executives on how generative AI (genAI) is revolutionizing the retail and commerce sectors. In this panel discussion discover firsthand how genAI is optimizing operations, driving efficiency and transforming businesses. In 50 minutes you'll hear:


  • The unprecedented impact of GenAI in retail: Gain insights into the current state and adoption of GenAI within the retail value chain.


  • How GenAI is revolutionizing retail jobs: Explore the significant potential of GenAI for roles such as merchandisers, marketers and customer service agents.


  • Tips and pitfalls to unlocking the potential of AI: Discuss best practices and potential challenges for harnessing the value of AI.


  • How to start and scale: Examine which use cases are the most compelling, with tips to start and scale beyond proofs of concept.


The panelists

David Behlich

David Behlich

Head of Product



Neeraj Bholani

Neeraj Bholani

Senior Engineering Manager, E-commerce

John Deere

Sanjeev Athreya

Head of Retail, CPG and Commerce Practice


Anitha Rajagopalan

Retail and Commerce Industry Principal


Panel moderator: Preetisudha Pandab

Retail and Commerce Industry Principal



The recording

Past editions

How ONDC is revolutionizing commerce and mobility in India

Open Network for Digital Commerce (ONDC) is India’s initiative to develop open protocols for digital goods and services transactions. ONDC aims to democratize e-commerce and mobility, leveling the playing field for stakeholders. This episode explores ONDC's journey, its use of India Stack, and its impact on mobility.

Commerce platforms, marketplaces, and evolution of marketplaces

Industry leaders share their perspectives on the past, present, and future of marketplaces, the role of technology and digital partnerships in supporting and expediting the evolution, and the initiatives that they are taking to have a powerful and positive impact on customers and stakeholders.

Driving extraordinary intelligence, insights and impact with Data and AI

In this episode, leaders driving data initiatives in the retail and commerce space discuss how data can create extraordinary impact for customers, internal stakeholders and partners within and across ecosystems.

Women driving transformational change in retail

The global retail industry has been transforming digitally and otherwise. We find it imperative to pause and reflect on if and how this evolution is creating equitable and inclusive work environments - not just in technology roles, but at all levels across core retail value chain functions. In this edition of Retail Rendezvous, we spoke to a few notable women leaders who are leading transformation initiatives in the retail space to hear their perspectives on this topic.

Future of retail supply chain and logistics

Retailers across the globe are vying to bring down delivery times from days and hours to minutes. Supply chain and last mile delivery capabilities are becoming critical to deliver a seamless and superior customer experience and to build a loyal customer base. In this edition, retail leaders discuss the future of retail supply chain and logistics.

Reimagining the store of the future

Stores will continue to play an important role in nurturing customer relationships and bringing differentiated experiences. In this edition of Retail Rendezvous, retail leaders discuss how, when and where they see the store of the future.

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