Master
Techniques

Team cognitive load

Published: Apr 13, 2021
Apr 2021
Trial?

A system's architecture mimics organizational structure and its communication. It's not big news that we should be intentional about how teams interact — see, for instance, the Inverse Conway Maneuver. Team interaction is one of the variables for how fast and how easily teams can deliver value to their customers. We were happy to find a way to measure these interactions; we used the Team Topologies author's assessment which gives you an understanding of how easy or difficult the teams find it to build, test and maintain their services. By measuring team cognitive load, we could better advise our clients on how to change their teams' structure and evolve their interactions.