Rachel is the Head of Technology for North America at Thoughtworks and is based in New York. She has over 12 years of experience in software delivery, having worked on a wide range of technologies and the integration of many disparate systems. At Thoughtworks, she has coached teams on Agile and Continuous Delivery technical practices. She contributes to and drives the regional technology strategy, and is a conduit between the technical teams on the ground and global technical leadership. She is also a member of the Technical Advisory Board to the CTO, which regularly produces the Thoughtworks Technology Radar. She is fascinated by problem solving and has discovered that people problems are often more difficult to solve than software ones.