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Managed Services Assessment


Struggling to drive value from your digital applications? Spending too much on app management?

 

For many organizations, application maintenance comes as a tax on the business, an investment that delivers no value but allows it to keep operating. To keep up with the needs of a volatile market and a connected, software-defined future, the way businesses approach software maintenance needs to change.

 

Your digital assets have the potential to drive growth and competitive advantage if managed in a more proactive way. To get you started, Thoughtworks has developed a managed services assessment to help our clients optimize for specific cost savings and achieve greater ROI from their digital applications.

 

After assessment, our client - a leading Accounting and Business Management software firm - identified significant opportunities to save 11% in annual expenses. In the long run, our DAMO services are designed to provide and amplify these cost savings annually through operational efficiency and evolution.

At the end of the assessment you will have:

1.
Estimates on potential cost savings and timelines
2.
Recommendations on which systems and processes to automate, and how to get started
3.
An understanding of your applications' technical debt landscape and priority areas to tackle
4.
An assessment of skills needed and guidance on how to release your key talent to focus on value-adding activities
1.

Estimates on potential cost savings and timelines

2.

Recommendations on which systems and processes to automate, and how to get started

3.

An understanding of your applications' technical debt landscape and priority areas to tackle

4.

An assessment of skills needed and guidance on how to release your key talent to focus on value-adding activities

Assessment Approach

 

Our general approach comprises two phases designed to rapidly identify optimization opportunities in your application landscape. However, each assessment will be tailored to your organization's specific challenges and business goals.

Phase 1: Assess

  • Evaluate system life cycles

  • Assess vulnerabilities

  • Analyze incident data 

  • Examine additional factors including user count and revenue

Phase 2: Analyze

  • Deep dive of the code quality

  • Evaluate complexity 

  • Define skill needs

  • Deliver analysis results and system ratings

When assessing a client's systems, we found that smart sequencing of applications and components can save 10% over 12 months and 20-40% over 2-3 years, while also improving engineering quality and enabling more valuable work for maintenance teams.
Lisha Hu
Solution Architect, Digital Application Management and Operations

Let us assess your digital assets

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