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Banner: AvidXchange - Digital platform strategy to improve technology operations

Digital platform strategy to improve technology operations

AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. As a growing business, AvidXchange’s acquisitions had begun to increase the complexity of their enterprise architecture and infrastructure. They wanted to reduce the complexity and adopt a microservices architecture in order support their growth goals and deliver additional value to their customer network.



AvidXchange began partnering with Thoughtworks in 2019. Utilizing our Digital Platform Strategy blueprint, we worked together to evolve and accelerate a number of programs, including: a unified invoicing system; an agile transformation office; enabling continuous delivery by implementing core product practices; instituting leading tools and practices to increase developer effectiveness; establishing a delivery infrastructure; restructuring their engineering practices and architectures to host a microservices approach in order to create a strong, functional delivery infrastructure; and bringing alignment to their technology and product roadmaps. 




The efforts have increased the capability, speed and efficiency of AvidXchange’s production ability and technology operations. With the creation of a unified invoice management service, in 2020 average domain releases increased by 250% versus the prior year and reduced solution architecture work cycle times by 65%.

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