Financial Services and Insurance

Over the past few years, financial service institutions have been aggressively adopting digital technologies to maximize reach and reduce cost of operations. From loan collections to everyday banking transactions, transformation is happening in both front and back office operations, making access to funds easier and more seamless.

Growing corporate and consumer preference for digital payments over cash is changing the nature and ways in which people interact with money, with significant implications for businesses. How should companies adapt their products, services and payments infrastructure in response? Among the many promising payments innovations on the horizon, which warrant closer attention.

COVID-19 got people worldwide to sit up and prioritize their insurance investments. The resulting information overload has customers appreciating in-person and personalized advice. Navigating new insurance experiences backed by robust technology solutions dictates a new shift that insurers need to embrace..

As innovations continue to emerge in every industry, policymakers and regulators are going to rely more and more on technology to drive controls and enhance security in the data, risk and compliance space. Legal and compliance teams must think beyond traditional methods of supervising, monitoring and analyzing data to empower people and achieve greater operational efficiencies.

Capital markets are undergoing a significant shift, driven by technological innovation that's impacting firms today, tomorrow and well into the future. Reassessing current digital strategies is crucial to ensuring business models can adapt and take advantage of an evolving industry.

Enterprises are increasingly finding transformative applications for blockchain, the technology that underpins these new financial instruments. The new leaders of the financial sector will have a transformation strategy in place to capitalize on these expanding technologies.