Customer Experience Service Line Lead, UK
I lead the customer experience, product and design service line for ThoughtWorks UK. I am passionate about helping clients put customers at the heart of their business and deliver impactful experiences that drive business growth.
I joined ThoughtWorks in 2004 and have played several roles since, leading enterprises and startups across technology, product management & strategy. I enjoy the challenge of bringing clarity in an ambiguous environment and drive sustainable change.