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Senior Quality Analyst

San Francisco, California, USA

Role Overview

As the Senior OnShore QA Anchor, you will be the strategic quality lead for a high-visibility Digital Transformation initiative. We are rebuilding a foundational platform, centered on a modular React component library integrated with a global CMS.

You will serve as the primary bridge between the OnShore client development team and our OffShore ThoughtWorks testing team, ensuring that every component meets elite standards for Design, Accessibility (AX), Analytics, and SEO.

Key Responsibilities

Strategic QA Leadership: Act as a strategic advisor, influencing principal QA specialists and stakeholders to adopt best-in-class testing methodologies.
Onshore-Offshore Liaison: Define the testing roadmap and lead the OffShore team in executing high-velocity, high-quality test cycles.
Release Anchoring: Own the production-readiness sign-off for releases, ensuring alignment with fixed schedules and complex business logic.
Platform-Scale Strategy: Drive and influence the quality strategy across all layers—from frontend React components to backend services
Cross-Functional Validation: Partner with Dev and Product to ensure specialized requirements (SEO, AX, and Analytics) are not just "checked," but programmatically validated.

AI & Innovation Requirements

We are looking for a forward-thinking leader who leverages Artificial Intelligence to solve the challenges of testing at scale:

AI-Enhanced Automation: Experience implementing AI-powered self-healing tests and intelligent locators (e.g., using Playwright or Applitools Visual AI) to reduce maintenance overhead.
Synthetic Data Generation: Ability to use AI tools to generate complex, structured JSON/GraphQL data for CMS-driven testing scenarios.
Predictive Quality: Experience using AI-driven analytics to identify "high-risk" areas of the codebase for targeted regression, optimizing the test suite for faster CI/CD feedback.
Productivity: Proficiency in using AI coding assistants (e.g., Claude, Cursor) to accelerate the authoring of complex TypeScript-based test frameworks.
Agentic Testing Orchestration: Proven ability to implement and manage Autonomous AI Agents that perform exploratory and goal-oriented testing. The candidate should be able to move beyond brittle, scripted automation to "intent-based" testing, where agents independently:

- Self-Heal & Adapt: Automatically detect and resolve broken selectors or workflow changes caused by updates to the React component library without human intervention.
- Autonomous Exploration: Deploy agents to discover untested edge cases across multiple *.com, identifying various issues or logic breaks that traditional scripts might miss.
- Context-Aware Validation: Use agents that understand the intent of a component (e.g., "validate that the checkout button remains accessible and localized in all RTL languages") rather than just checking for a static ID or class.
- Root Cause Analysis (RCA) Agents: Leverage AI agents to analyze test failures, correlate them with recent code commits in the React library, and provide a detailed diagnosis to the development team to compress the debug cycle.

Must-Have Qualifications

6+ years of Quality Engineering experience at the minimum
Frontend & UI: Deep expertise in React and Node.js. You must be comfortable diving into the component source code to architect integration tests.
Visual Regression: Advanced hands-on experience with Applitools and Storybook. You should understand how to validate fluid/responsive design across browsers and iOS devices.
Automation Frameworks: Mastery of WebdriverIO or Playwright (TypeScript/JavaScript).
API & Backend: Expert-level testing of REST and GraphQL services.
Mobile: Proficiency in mobile automation using WebdriverIO or Appium for real-device iOS testing.
Influence & Conviction: Ability to challenge the status quo and guide client management toward modern QA patterns with confidence.
Big-Picture Thinking: Ability to see the "forest through the trees"—understanding how a single component change impacts the global platform.
Communication: Exceptional verbal and written communication skills, tailored for both executive stakeholders and technical engineering teams
Distributed Testing: Experience working in distributed testing teams and leveraged Agentic workflows for asynchronous testing/collaboration

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

EEO Statement

Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We prohibit discrimination and harassment of any kind and are dedicated to providing a work environment free from discrimination and harassment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Thoughtworks is also an affirmative action employer of veterans and individuals with disabilities.

For additional information, please see the Thoughtworks, Inc. Equal Employment Opportunity & Affirmative Action Policy Statement.

Accommodations

Thoughtworks is committed to providing reasonable accommodations to qualified applicants with disabilities or sincerely held religious beliefs, practices, or observances, in accordance with applicable law.

If you need a reasonable accommodation to complete any part of the application process, participate in interviews, or otherwise engage in the hiring process, you may request an accommodation by completing this form or speaking with your recruiter. Requests may be made at any stage of the application or interview process.

Once a request is received, Thoughtworks will engage in an interactive process with the applicant to determine an appropriate accommodation. Applicants are not required to disclose medical diagnoses or detailed personal information in order to request an accommodation. All accommodation requests will be handled in a timely, confidential, and respectful manner, consistent with applicable legal requirements.

Requesting an accommodation will not negatively affect your consideration for employment. Company prohibits retaliation against any applicant for requesting an accommodation or participating in the accommodation process. Accommodations made during the recruitment process are not a guarantee of future or continued accommodations once hired. If you are hired by Thoughtworks, and require an accommodation to perform the essential functions of your role, you may be asked to engage in our reasonable accommodation process.

US - Work Authorization

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment in the United States.

See here our AI policy.

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