Overview
Duration: 3 Days
Course time: 9:00 am - 5:30 pm
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Course Synopsis
The focus of Outsourcing 2.0 (OS2.0) is to improve the quality of outsourced projects by uplifting engineering practices across the entire software delivery lifecycle. This training will introduce participants to the 8 key shifts and corresponding actions that can be adopted on existing or upcoming projects to help drive better quality.
The training format blends concepts with hands-on activities, real-life examples and case-based scenarios to reinforce the key shifts and how they can be applied to outsourced projects. It will also equip attendees with the ability to spot and resolve commonly observed antipatterns that they may be exposed to during technical projects.
Key Takeaways
At the end of this programme, you will be able to:
Understand the common challenges and antipatterns observed in engineering practices across outsourced projects
Understand and apply the key shifts and actions that can be implemented across the various aspects in a software development project’s lifecycle
Introduce advanced technical and project management techniques to your project teams to improve software quality
Gain an appreciation for how these key shifts are closely connected and influence each other
Who Should Attend
Public sector officers engaged in managing Outsourced IT projects such as
- Project Managers (PM)
- Business Analysts (BA)
- Solution Architects (SA)
- Cloud Infra Engineers (CIE)
- Digital Service Managers (DSM)
Prerequisites
Participants are expected to attend all 3 days continuously
Experience with outsourced software development projects in the Singapore public sector
Some exposure to agile software development is preferred, though not mandatory
Course Structure
This programme will cover the following OS2.0 key shifts:
- Conceptualise smaller and manageable projects
- Drive effective product requirements
- Drive the high-level application design
- Test comprehensively & early with automation
- Automate software delivery practices
- Automate Ops and end-to-end application monitoring
- Build security in
- Raise architecture and outsourcing governance
What To Bring: None
Full Fee | |
Full program fee | SGD 2200 |
9% GST on nett programme fee | SGD 198 |
Total nett programme fee payable, including GST | SGD 2398 |
Instructors
James Scott
Tech Lead, Thoughtworks

Shyaamkumaar Krishnamoorthy
Client Principal - Public Sector, Thoughtworks
Register your interest
This programme is targeted at participants with outsourced software development projects in the Singapore public sector.

Thoughtworks is a leading global technology consultancy that integrates strategy, design and software engineering to enable enterprises and technology disruptors across the globe to thrive as modern digital businesses.
Founded in 1993, we are over 10,500 Thoughtworkers strong across 48 offices in 19 countries. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.