Build high-performing teams
GCCs are uniquely poised to leverage India’s tech talent for global impact.
“India is the global GCC capital,” declared Deloitte in 2021. India accounts for over 45% of the global capability centers (GCCs) in the world. Leading multinationals such as Tesco, Target, 3M, 7-Eleven, Lowe's, Fiserv Global and Falabella have set up engineering teams in the country. The number of employees in GCCs grew by 75% between FY 2015 and 2020.
GCCs have also evolved dramatically. From an outsourcing destination for cost arbitrage they have become the second headquarters of an enterprise. Technology leadership can often be seen working out of GCCs that collaborate closely with the HQ. This progress presents a unique opportunity to leverage India’s tech talent for global impact. To realize their true potential, GCCs will need strong, dynamic, agile and high-performing engineering teams.
Thoughtworks and ANSR draw from collective experiences of working with GCCs, enterprises and startups across the globe to bring together good practices and success stories in this ebook. Inside, we explore the five tenets of building high-performing engineering teams that boost GCC success.
Combining effective leadership, well-defined processes and transparency to bring everyone in the organization on board the journey.
Practicing adaptive leadership by improving speed-to-value, having a passion for quality, doing less alongside engaging and inspiring teams.
Nurturing communities of individuals, businesses and the industry to build culture and competitive advantage in the long term.
Powering inorganic growth through startup collaboration, programmatic approaches and innovation ecosystems.
Leveraging deliberate organizational design to establish GCCs as innovation hubs that drive digital transformation at HQ.
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