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Customer experience and products

Delight customers and drive business impact.

 

Outshine your competition, win customer loyalty, and boost your bottom line with extraordinary products and experiences. 

 

Customer-obsessed organizations lead their markets by offering experiences that solve real-world problems and digital products that evolve to meet changing needs. Becoming a customer experience (CX) leader isn’t easy, and every CX transformation demands the right combination of technology and expertise — from strategy and ideation to development and evolution.

Customer experience and products

Delight customers and drive business impact.

 

Outshine your competition, win customer loyalty, and boost your bottom line with extraordinary products and experiences. 

 

Customer-obsessed organizations lead their markets by offering experiences that solve real-world problems and digital products that evolve to meet changing needs. Becoming a customer experience (CX) leader isn’t easy, and every CX transformation demands the right combination of technology and expertise — from strategy and ideation to development and evolution.

We help you throughout your CX transformation journey by imagining, designing, building, and evolving products and experiences that amaze your customers, drive rapid ROI, and fuel continuous growth. Build the right thing and build it right.

 

Benefits

Accelerate time to value

 

Reduce risk, place smarter bets and meaningfully deliver value to your customers, employees and business through a test-and-learn, thin-slice approach.

 

Empower your organization

 

Create unique experiences on your own terms, and nurture a customer-centric, outcomes-focused mindset.

 

Maximize the ROI of CX

 

Invest in the right products and experiences to mitigate risk, improve customer engagement, and protect and grow revenue.

 

Our partnerships

Our powerful partnerships elevate customer experiences further. We collaborate with industry leaders like Google Cloud, Microsoft, and AWS, leveraging their cutting-edge CX and product design tools. This collaborative approach ensures we tailor a solution that perfectly aligns with your unique vision. By integrating the strengths of each platform, we can optimize every touchpoint for your customers, driving loyalty and brand advocacy.

Create meaningful impact for your customers and your business

Our leaders

Sabrina Mach
Sabrina Mach

Head of Customer Experience, Product and Design, Germany

Tobias Soffner
Tobias Soffner

Product Manager, Germany

Minette Mangahas
Minette Mangahas

Principal Experience Design Strategist, Germany

Guilherme Viana
Guilherme Viana

Principal Product Manager, Germany