YConf Europe: Recordings available
YConf is the destination for leaders and practitioners working in customer experience, product and design at the intersection with tech. It is the conference for curious minds who want to find out more about how to continuously evolve compelling products, deliver exceptional customer experiences and stay ahead of the competition through the successful integration of tech and design.
This year's conference had two different tracks:
- Embedding and scaling CX: How can companies increase their cultural and business impact by successfully embedding and scaling CX in their organizations?
- Impact through responsible tech: How can responsible tech help teams to drive for more sustainability at their company and create real value?
 
  
  
                    
                    
    
                
                
            Conference keynote speaker
Inas Nureldin, Founder & Managing Director at TomorrowInas Nureldin is Co-Founder and Managing Director of Tomorrow, the sustainable banking provider, since 2018. Inas left Muddy Boots Software, a software company he co-founded, in 2016, where he previously spent 10 years examining value chains in the food industry. Inas completed his studies at Zeppelin University and Leuphana with an Exec. MBA in Sustainability Management.
Watch Inas' keynote
Presenters
 
  
                        
                    
                    
                Alexander Steinhart (Speaker & Host)
Psychologist, Technologist, Thoughtworks
 
  
                        
                    
                    
                Gabe Fender
Product and Design Principal, Thoughtworks
 
  
                        
                    
                    
                Gonzalo Carabaña
Lead Consultant Business Analyst, Thoughtworks
 
  
                        
                    
                    
                Joe Murray
Chief Digital Officer - North America, Thoughtworks
Larissa Günther
Software Developer, Thoughtworks
 
  
                        
                    
                    
                Marcel Schumacher
Product Manager, Scout24
 
  
                        
                    
                    
                Marco Bagger
Lead Experience Design Consultant, Thoughtworks
 
  
                        
                    
                    
                Matt Rich
VP for Customer Care and Innovation, bp
 
  
                        
                    
                    
                Mekong Lam
Experience Designer, Thoughtworks
 
  
                        
                    
                    
                Minette Mangahas
Experience Design Lead, Thoughtworks
Nico Ackermann
Senior Project Manager, Mercedes-Benz
 
  
                        
                    
                    
                Poorva Lavate
Experience Design Lead, Thoughtworks
 
  
                        
                    
                    
                Rob Horn
Portfolio Technical Director, Thoughtworks
 
  
                        
                    
                    
                Sabrina Mach (Host)
Head of Customer Experience Product and Design, Thoughtworks
 
  
                        
                    
                    
                Sara Michelazzo
Head of Customer Experience, TechOps, Thoughtworks
 
  
                        
                    
                    
                Tobias Soffner (Host)
Product Manager, Thoughtworks
 
  
                        
                    
                    
                Vera Petermann
Senior Business Analyst, Thoughtworks
 
    
    
  