Tuesday | June 2nd, 2020
11:00 AM IST |12:30 PM Indonesia |3:30 PM AEST |1:30 PM Singapore |
1:30 PM China |12:30 PM Bangkok
Customer Experience (CX) is more important than ever before, as the world battles COVID-19. Global leaders are recalibrating their product management strategies with changing consumer behavior and expectations.
In this context, ThoughtWorks is partnering with Adam D’arcy, Chief Product officer at Mapan (a Gojek company) for a webinar on CX-led Product Management.
Event Overview: The role of product managers is gaining significant attention due to changing market conditions and customer behaviors. Product management professionals are betting on CX in every customer interaction to accelerate growth. The approach requires a fundamentally new way of looking beyond the traditional metrics to measure the success of product portfolio and investments.
Join us on this webinar to learn more about:
- How can brands drive growth and competitive differentiation by integrating CX across the product lifecycle?
- What leadership and engineering culture should product teams adapt to respond better to customer insights?
- How can product teams understand and nudge customer behavior to build habit-forming products?
- How to operate under changing product management environments - new partners, ecosystem, new metrics, performance indicators?