Global Capability Centers

Spark the extraordinary innovation of empowered Global Capability Centers

Is your Global Capability Center driving innovation or stuck in maintenance mode? Many GCCs operate with over 90% of their efforts consumed by sustaining operations, leaving limited capacity for driving innovation. This hinders scalability, agility and their ability to deliver enterprise-wide value and leadership.

We help GCCs overcome these challenges, transforming them into hubs of innovation, collaboration and strategic impact. Our tailored frameworks reduce operational burdens by 30-50%, enhance workforce capabilities, and ensure scalable, efficient and adaptable GCCs. Backed by our deep software engineering expertise, we enable GCCs to achieve measurable ROI, accelerate time-to-market by up to 50% and evolve into value-driven centers ready to shape the future.

With Thoughtworks, GCCs no longer just sustain operations; they lead the way in innovation and AI adoption.

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Global Capability Centers

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Spark the extraordinary innovation of empowered Global Capability Centers

With Thoughtworks, GCCs no longer just sustain operations; they lead the way in innovation and AI adoption.

Accelerated innovation

Shift from maintenance-heavy operations to an innovation-first model, driving 300-500% ROI through AI-enabled platforms, faster market delivery and enhanced business outcomes.

Enhanced efficiency and cost savings

Reduce maintenance efforts up to 60% with AI-driven automation, cutting costs, accelerating time-to-market by up to 30% and freeing resources for high-value, strategic initiatives.

AI-readiness and workforce transformation

Develop AI-ready teams through structured upskilling in AI, cloud and DevSecOps - creating a sustainable foundation for scaling innovation and future growth.

GCC strategy

Design strategic frameworks for global capability centers, optimizing team structures, communication flows and delivery alignment to enhance scalability and operational efficiency.

GCC design, build, modernize

Establish or modernize global capability centers with scalable infrastructure, upskilled teams and best-practice frameworks to enhance collaboration and delivery speed.

GCC operations

Ensure seamless operations of global capability centers by optimizing workflows, governance and collaboration to sustain high efficiency and continuous improvement.