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Elevating AI strategy to a business conversation

Isn't ChatGPT a lot of fun? AI is now something everyone can use, even if they don't have a technical background. But what does that mean for businesses, and do they need to have a new conversation about how they can leverage AI? In this new hero article, Mike Mason and Barton Friedland write about human-centered AI, proprietary generative AI, distinctive competencies, and how businesses can build an AI strategy that makes the most of today's technology.

Get set for sustainable transformation

Engineering effectiveness

Right-sizing your technology team

Legacy modernization

Rapid growth without the risk

Customer experience, product and design

The power of service design in digital transformation

Experience design

The power of service design in digital transformation

How your CX strategy helps you create new digital revenue streams

Customer experience

How your CX strategy helps you create new digital revenue streams

Inclusive design = only benefits

Experience design

Inclusive design = only benefits

Design as a team: A practical guide to cross-functional collaboration

Experience design

Design as a team: A practical guide to cross-functional collaboration

Getting the most out of research

Experience design

Getting the most out of research

Innovation in practice

Digital innovation

Innovation in practice

Creating a seamless automotive ecosystem with single customer identities

Product innovation

What it takes to become a mature product organization — and what’s in it for your customers

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Data and AI

Privacy-first data via data mesh: migrating governance to federated delegation

Privacy-first data via data mesh

Data Mesh in practice

Five surprising business problems you can tackle with machine learning

Five surprising business problems you can tackle with machine learning

Why a Data Mesh of data products delivers financial insights faster

Data science and analytics

Why a Data Mesh of data products delivers financial insights faster

Conversational AI — Driving disruption in capital markets

Conversational AI — Driving disruption in capital markets

Recognizing human facial expressions with machine learning

Recognizing human facial expressions with machine learning

Models of enterprise intelligence

Data science and analytics

Models of enterprise intelligence

Patterns of enterprise intelligence

Data science and analytics

Patterns of enterprise intelligence

Digital transformation and operations

The evolutionary organization (Part I)

Digital transformation

The evolutionary organization (Part I)

The evolutionary organization (Part 2)

Digital transformation

The evolutionary organization (Part 2)

The evolutionary organization (Part 3)

Digital transformation

The evolutionary organization (Part 3)

Lightweight Technology Governance

Technology strategy

Lightweight technology governance

The retail supply chain after COVID-19: Five imperatives for building resilience

The retail supply chain after COVID-19: Five imperatives for building resilience

The rise of the enterprise digital wallet

The rise of the enterprise digital wallet

Digital transformation

Three digital transformation opportunities helping OEMs boost revenue, loyalty, and growth

Enterprise modernization, platforms and cloud

Engineering productivity governance and improvement in software delivery

Getting to grips with green cloud

Getting to grips with green cloud

App security: Lessons from the recent surge of supply chain attacks

Realizing clouds true potential

Realizing cloud's true potential

Making a case for low-code platforms

Making a case for low-code platforms

The business imperative to modernize your tech estate

The business imperative to modernize your tech estate