Tech debt is a term widely used to describe an organization’s under-investment in the software it relies upon.
Types of technical debt
Five ways tech debt can compromise your business
New features aren’t added as tech debt slows making basic changes, as well as innovation. Customers get frustrated when unexpected events cause systems to fail.
Outdated tech causes delays and increases operational costs. Outage responses and remediation incur costs. Productivity and engineering effectiveness suffer.
Manual processes, quick fixes and human error rise with tech debt. Customer data gets siloed in different systems, making it harder to leverage insights.
Developers generally don’t want to spend their careers maintaining broken systems. Less tech debt means your talent is driving value instead.
Outages dent reputations, as does an inability to innovate at speed. Tech debt also reduces resilience to cyber attacks and data leaks.
Tackling tech debt
Listen to your developers.
They are up close to day-to-day tech debt problems and the broader risks
Listen to your customers.
Glitches they find may signal deeper problems, make leadership aware
Watch for rising costs and delays. Tech debt can be an underlying cause, or exacerbate them
Measure it. Deployment lag and longer developer onboarding times can be indicators
Prioritize based on risk.
A forum for business and tech leaders to discuss will help
Empower engineering teams.
Trust them to fix problems and stop new ones
Culture of continuous improvement. Approach code and dev support with the right mindset
Align your business and tech strategies. Disconnect drives tech debt, alignment brings efficiencies