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Build vs. buy

A strategic framework for evaluating third-party solutions

When your organization needs new software capabilities, the process begins with a deceptively simple question: should we build the new capabilities in-house, or should we buy a ready-made solution?

 

When you buy third-party software, you gain proven capabilities quickly, at the cost of customization and control. When you build, you get the opposite; exactly what you want, but at greater expense and effort. That’s the dilemma with build vs. buy.

 

In this paper, we’ll break down the third-party evaluation process, examining what it really takes to select the right partner and vendors. We’ll also take an in-depth look at the questions you need to ask to determine whether building or buying is right for you.

Image of the ebook 'Build vs. buy' on a tablet. Image of the ebook 'Build vs. buy' on a tablet.

Selecting the right third-party solutions for your business is rarely a simple task.

The capabilities you choose and deploy will impact and shape the future of your organization, your IT estate and the way your people work, so your evaluation process can’t be rushed.

About the authors

Timothy Cochran

Technical Director, NA

Prashant Gandhi

Principal Consultant, UK

Carl Nygard

Technical Principal, NA

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Andy Yates

Head of Strategy, TechOps, UK


Contributor

Peter Gillard-Moss

Head of Technology, TechOps, UK

 

Contributor

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