
Teresa Lee
Principal Consultant, CX & Product StrategyTeresa is an accomplished leader with over 20 years experience in operations, marketing, product management, and customer experience. She has advised and partnered with clients across industries, including life sciences, retail, travel & hospitality, health & wellness, and financial Services, to achieve ambitious goals, strengthen customer connection, and deliver measurable, impactful results.
Teresa combines deep understanding of client context - where they strive to be tomorrow and the realities of where they are today - with strategic thinking and a hands-on, collaborative approach to lead large-scale programs powered by multi-disciplinary teams. She works with clients to unify their organization around a compelling vision, articulate a clear path forward, re-imagine products and experiences, and convert strategy into tangible outcomes.
Teresa helps clients solve tough problems and make a meaningful difference, with curiosity, creativity, compassion, and collaboration.