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Reports

Our latest thinking on the topics that matter most

in technology and business

Transforming customer experience inside and out

In this Thoughtworks sponsored research report, by Harvard Business Review Analytic Services, we examine the gap between the strategic importance of CX vs. CX effectiveness, and the biggest barriers to optimal CX delivery.

Evolutionary organizations reimagine the future

In this MIT Technology Review Insights report — created in collaboration with Thoughtworks — we unpack survey results from 275 corporate leaders to see how they’re approaching digital transformation today and the obstacles in their way.

The state of responsible technology

This MIT Technology Review Insights report, sponsored by Thoughtworks is based on the opinions of more than 500 business leaders across the globe to understand priorities, motivations and perceived benefits of implementing responsible technology practices, methodologies and frameworks.

Our latest Social Impact Report

Our purpose is to create extraordinary impact. In this report we outline actions taken over the last year across diversity, equity and inclusion, sustainability and social change both internally and with our partners.

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