In 2019 alone, 13 million consumers fell victim to identity fraud. And as our individual digital footprints grow, so does the threat of being hacked. In fact, the sheer volume of breaches we hear about in today’s society almost makes it white noise. Until it happens to you or someone you know; then it becomes real.
For over a decade, InfoArmor has been a leader in the identity protection and advanced threat intelligence industries, serving over 3,000 employers in the U.S. and more than 30% of Fortune 500 companies. In late 2018, Allstate acquired InfoArmor with the intention of adding another innovative and high-growth business to their portfolio and ultimately bringing identity protection to millions of customers.
As InfoArmor expanded and saw demand from the market increasing, they needed a solution to scale beyond the levels of their existing digital infrastructure. They turned to ThoughtWorks to partner on their digital transformation journey to re-invent their entire technology stack and all their core business processes.
SVP Product & Delivery Architecture, InfoArmor
ThoughtWorks brought a digital platform strategy team with the methodology, experience, and technical expertise to evaluate not only the technology needed to architect the solution, but also the changes in engineering and product culture, leadership style, and team structures to become a platform-enabled organization for the future.
Through co-source delivery, InfoArmor and ThoughtWorks developed a platform to provide Identity Protection as a Service (IPaaS). IPaaS facilitates better alignment of their business and engineering organizations and seamlessly integrates core business capabilities behind a uniform set of APIs. These APIs expose the capabilities to InfoArmor’s partner ecosystem, companies, and eventually individual end consumers.
ThoughtWorks also helped unite long-lived product teams with the business and engineering organizations around core platform capabilities and customer experiences. When these three groups are all moving in the same direction, software delivery teams are better enabled to adapt and flex organically to changes in InfoArmor’s business model, the evolution of the identity protection industry, and to various customer needs.
Chief Technology Officer, InfoArmor