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Customer-obsessed

Next level products and experiences that drive maximum value
Welcome to Customer-obsessed, a virtual series with leading product, tech, and innovation executives dedicated to exploring what it takes to create next-level digital products and experiences. Uncover their stories, insights and practices for creating exceptional customer experiences powered by technology that drive loyalty, advocacy and business impact.

Webinars

 

AI and CX: Redefining customer experiences and products

 

These sessions explore the momentous impact Artificial Intelligence (AI) is starting to have on customer experiences (CX). Advancements in AI, in particular in generative AI, are reshaping how businesses connect with their customers and strengthen their differentiation in a competitive market. Our panelists share their insights and stories about piloting and scaling AI-powered solutions to fuel next level customer experiences.

Session two

Curated for viewers in the APAC/India time zone with speakers from SEEK, Piramal Finance and AWS.

 

Date: Thursday, September 12, 2024

Time: 3:00 to 4:00pm AEST | 1:00 to 2:00pm SGT | 10:30 to 11:30am IST

Session one

Curated for viewers in the Americas/Europe/UK time zone with speakers from Visa, Google and The Crown Estate.

Meet the speakers

Sapna Maheswari

Head of CX, Product & Design, Europe at Thoughtworks

 

Moderator

Headshot of Roberta Isfer
Roberta Isfer

Innovation Experience and Content Director for Latin America & Caribbean, VISA

Headshot of Hussain Chinoy
Hussain Chinoy

Technical Solutions Manager, Applied AI Engineering, Google

Headshot of Aruj Haider
Aruj Haider

Senior Director Emerging Technology Development and Innovation at The Crown Estate

Headshot of Nic Smythe
Nic Smythe

Director of Customer Experience, Product and Design, Asia-Pacific, Thoughtworks

Headshot of Carolyn Bennett
Carolyn Bennett

Head of AI Product, SEEK

Headshot of Karan Arora
Karan Arora

Director of Digital Product Management, Piramal Finance

Headshot of Christian Rota
Christian Rota

AI/ML Specialist Partnerships, Australia and New Zealand, Amazon Web Services

Supported by our partners AWS and Google Cloud

Want to build and transform extraordinary digital products and experiences?