ThoughtWorks Retail is driving innovation faster by developing and delivering more empowering technology that allows retailers to meet their ambitious missions. From grocery chains to specialty store retailers, we are raising the bar for our retail clients.
Engaging customer experiences. Anytime. Anywhere.
We provide truly disruptive innovations to retailers looking to differentiate their brand from one end of the retail operations spectrum to the other. Our retail expertise expands from back-office and supply chain to compelling customer engagements across multiple channels, blurring the lines between in-store and out. Through our agile development and continuous delivery process, we design and deliver scalable, integrated solutions, empowering our retail partners with a sustainable competitive advantage.
We don’t just build it. We help retailers identify and create the big ideas to enhance brand differentiation and maintain business relevance through collaborative ideation sessions.
Continuous design and delivery from operations to customer engagement. From cross-platform mobile applications, to high-volume digital channels, to complex legacy integrations, we offer customized solutions for every retail challenge.
Advising on custom software design and delivery. We offer strategic business consulting beginning with ideation, to end state solution, and everything in between. Creating a strategy to evolve, augment or replace existing systems and architecture.
By delivering empowering technology solutions to innovative retailers who are looking to differentiate their brand by uniquely engaging their customers across multiple touch points, we are helping to change the game in the retail arena. Through our industry-wide expertise and years of retail experience, we help retailers discover new opportunities while providing engineering excellence as well as rapid, disruptive and complex innovation strategies.
Our clients have ambitious missions. It’s our passion to enable those ambitious missions through the power of software. Here are a few examples of how we’ve helped our clients with disruptive vision, complex innovation and delivery.
ThoughtWorks’ ability to integrate the new online applications with our enterprise architecture was critical. We know there are small shops able to churn out mobile applications in a very short time. But for an enterprise of our scale, mobile development is analogous to an iceberg. The mobile front-end—what everyone sees—is just the tip, the part above the water. But that’s just a small part of the complexity of building the overall application.
Ken Platt, Head of Online Multichannel, Morrisons
The way people shop for food is changing rapidly: from placing orders and scheduling deliveries from a smartphone to desiring personalized in-store deals and smaller, more convenient store options.
No longer restricted to desktops and laptops, people are using their phones and the newest wave of tablet devices to get online for an enormous range of activities.
The retail world was abuzz this week with the news that Hudson's Bay Company is acquiring Saks Fifth Avenue.