Go is a critical piece of your infrastructure
We get that. We are committed to providing world-class support for Go users in the enterprise.
Our support team
ThoughtWorks is a key innovator in Continuous Delivery and the original creators of Go. Our team includes both a global, world-class support staff and many core committers to the Go.cd project. We are uniquely positioned to provide the best support possible in your use of Go.
What you get with paid support
- Access to our support team
- Unlimited support cases per month
- Access to core committers to the Go.cd project
- Notifications on all bug fixes and security patches
- Notifications on all updates and upgrades of Go Help with installation of patches and upgrades
Higher performance database
How you will work with us.
Initial Target Response Times
- Urgent severity issues - 2 business hours
- High severity issues - 4 business hours
- Normal severity issues - 8 business hours
- Low severity issues - 8 business hours
|Number of Pipelines||Support pricing, per year, USD*|
|1 - 100||$5,000|
|101 - 500||$25,000|