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Global Digital Operations is looking for a Tech SME who will be part of the Global Digital Operations core team based out of India and work with all Business Units and Markets across regions.

As consultants, we work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will learn how to apply the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day. 

Job Responsibilities

  • Understand the client tech challenges in operations(in production) that are aligned to your market/clients and provide tech solutions to address them.
  • Technical leadership in crafting a futuristic tech solution and narrative for incoming RFIs, RFPs and Proactive Pursuits and crafting tech value propositions that have significant business value for post production activities.
  • Able to propose forward looking systems for optimisation, integration into legacy systems.
  • Able to conduct workshops on DO, SR, SLOs/SLIs/SLAs and Assessments on operational efficiency.
  • Ability to commercially guide proposals. 
  • Mentor and grow the next layer of technical leadership.
  • Evangelize and Socialize solutions with clients and sales and delivery teams.
  • New pursuits -- Work with the Client partners and pods to shape the engagement, from a technology standpoint, as required.
  • Engage with clients via Assessment propositions.
  • Ability to work with Project managers, Technologists and BAs towards effort estimation and release planning.

Job qualifications

Technical Skills

  • At least 10+ years experience in working on tech solutions and creating proposals.
  • At least 5-8 years of hands-on coding and delivery experience
  • Primary competency in supporting multiple clients post-production
  • Preferred - experience with Express Services 
  • Proficiency in multiple cloud platforms and latest technologies
  • Understanding of the challenges in post-production activities and strong viewpoints on improving them

Professional skills

As part of Global Digital Operations core team, you will be involved in:

  • Work with all BUs across TW regions. 
  • Own various Service Line initiatives and drive them to closure.
  • Evolve existing offerings based on the market trend.
  • Shape up the new offerings if need be by doing appropriate research.
  • Work with other functions like recruitment, capability as and when required.

Other things to know


There is no single career path that fits everyone at Thoughtworks: how you want to develop your career is completely up to you. But we balance autonomy with the strength of our cultivation culture. That means your career is supported by interactive tools, a variety of development programs, and many colleagues who want to help you grow. We see value in helping each other be our best and this extends to empowering our female employees on their career journeys.

Job Details

Country: Romania
City: Iasi
Date Posted: 11-28-2022
Industry: Information Technology
Employment Type: Regular

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and software engineering to leverage digital innovation. For over 28 years, our customers have trusted our autonomous teams to create solutions that go beyond the obvious. Here, people starting their careers in the field join experienced technologists, software development self-taught people, career transitioners and more, learning and challenging each other. Professional journeys are developed based on our culture of cultivation, recognized by several awards around the world.

Join Thoughtworks and grow with us. Together, our curiosity, innovation, collaboration and dedication are extraordinary.

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